Giovanni Iniguez
San Antonio
Summary
As a Field Service Engineer, I am a highly skilled and dedicated professional with a strong background in maintaining, troubleshooting, and repairing electrical machinery. With a deep understanding of both hardware and software components. Self-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
12
12
years of professional experience
Work History
Field Service Engineer
Hyosung
01.2020 - Current
- ATM Maintenance: Proficient in performing routine maintenance tasks to keep ATMs in optimal working condition. This includes cleaning, replacing worn parts, and ensuring all components are functioning correctly.
- Technical Troubleshooting: Possess an in-depth knowledge of ATM hardware, software, and networking systems. Capable of diagnosing and resolving technical issues efficiently to minimize downtime.
- Security Compliance: Adhere to strict security protocols and guidelines to safeguard ATMs against fraud, skimming, and other security threats. Ensure compliance with industry standards and regulations.
- Software Updates: Competent in updating ATM software, including operating systems and security patches, to ensure compliance with the latest industry standards and security requirements.
- Hardware Repairs: Skilled in repairing or replacing ATM components, such as card readers, cash dispensers, cash recyclers, and keypads, to maintain uninterrupted service.
- Customer Service: Exhibit excellent interpersonal and communication skills, providing responsive and courteous support to customers, financial institutions, and ATM operators.
- Documentation: Maintain detailed records of service calls, repairs, and maintenance activities. Generate reports for management and clients to track ATM performance and maintenance history.
- Emergency Response: Be available for on-call duty to address urgent ATM issues and minimize disruptions to customer service.
- Adaptability: Stay up-to-date with the latest advancements in ATM technology, security measures, and software updates to adapt to the evolving ATM landscape.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
Restoration Technician
Fabolous Freddys
01.2014 - 01.2019
- As a Restoration Technician I am a skilled professional responsible for the repair, restoration, and refurbishment of upholstered vehicle seats. This role involves assessing damaged or aging upholstery, selecting appropriate materials, and using various techniques to restore items to their original condition or enhance their appearance.
Education
Electrician Technician Program -
Advanced Training Institute
5150 S Decatur Blvd, Las Vegas, NV 8911801.2020
EMT Certification -
College of Southern Nevada
01.2017
High School Diploma -
Cheyenne High School
01.2013
Skills
- Bilingual English Spanish
- Electrical installation
- Document process
- Ability to work flexible schedules
- Technical troubleshooting
- Testing and diagnostics
- Maintenance and repair equipment
- Cycle counting
Timeline
Field Service Engineer
Hyosung
01.2020 - Current
Restoration Technician
Fabolous Freddys
01.2014 - 01.2019
Electrician Technician Program -
Advanced Training Institute
EMT Certification -
College of Southern Nevada
High School Diploma -
Cheyenne High School