JOSE GARCIA
Houston,TX
Summary
Field Service Engineer with 12+ years of electro-mechanical experience and 8+ years in oil & gas and industrial environments. Expertise in commissioning, troubleshooting, and optimizing advanced instrumentation, wireless sensor networks, automation, and analytical equipment. Recognized for reducing downtime, leading deployments, implementing programs, and delivering high-value customer solutions domestically and internationally. U.S. Navy Veteran with strong leadership, customer-facing expertise, and bilingual communication skills.
Overview
12
12
years of professional experience
Work History
Field Service Engineer
Molex (Koch Industries)
Lisle, IL
09.2022 - Current
- Lead deployment, commissioning, and startup of large-scale wireless sensor network systems across refineries, enabling real-time monitoring of critical processes.
- Developed and implemented a plant-wide preventive maintenance program for 775+ wireless sensors, including lifecycle tracking, and standardized inspection, calibration, testing, and replacement procedures for a major oil and gas client, contributing to multiple annual contract renewals.
- Manage project execution, including installation scheduling, contractor oversight, safety compliance, and coordination with operations, maintenance, and engineering stakeholders to ensure on-time project delivery.
- Develop installation guides, operating procedures, and site assessment proposals while delivering customer training on system operation, mobile applications, troubleshooting, and maintenance.
- Reduced unplanned critical equipment downtime by 25% through proactive sensor maintenance strategies and early fault detection, preventing costly production interruptions.
- Served as the primary technical liaison for a couple of major oil and gas plant clients, managing ongoing sensor network performance, maintenance activities, and system expansion projects.
Field Service Engineer
XOS (Danaher Company)
East Greenbush, NY
07.2021 - 09.2022
- Maintained, calibrated, and repaired X-ray analyzers used for sulfur and chlorine measurement in refineries and labs, achieving >98% instrument uptime and high analytical accuracy.
- Performed preventative maintenance, including vacuum pump rebuilds, optical and detector alignments, reducing repeat failures and extending equipment service life by up to 25%.
- Delivered nationwide technical support, training, and service scheduling, improving customer competency.
Field Service Engineer
Cosa-Xentaur
Houston, TX
08.2020 - 07.2021
- Commissioned, calibrated, and serviced a wide range of analytical instrumentation including calorimeters, hygrometers, total sulfur, moisture, dewpoint, and oxygen analyzers, achieving high first-time fix rates and reducing customer downtime.
- Rebuilt and led field service operations post-COVID, independently managing scheduling, travel, and customer support worldwide, increasing service response efficiency.
- Delivered preventative maintenance and system calibrations that improved analyzer accuracy and reliability, reducing repeat service calls and extending equipment life.
- Created service procedures, checklists, technical documentation, and service and sales quotes, while implementing process improvements and improved service turnaround time.
- Trained and mentored incoming field service engineers, cross-trained across multiple product lines.
Field Service Engineer
Baker Hughes (GE)
Houston, TX
03.2019 - 03.2020
- Commissioned, calibrated, and certified EPA-compliant ultrasonic flow meter systems in petrochemical environments, ensuring accurate measurement of flow, gas, and moisture equipment while achieving a >98% first-pass compliance rate.
- Troubleshot, calibrated, and verified transmitters, alarms, and communication protocols (analog/digital/industrial networks), delivering reliable performance and reducing field rework while supporting operational efficiency and regulatory compliance.
- Reviewed and validated flow data using diagnostic tools and trend analysis to correct measurement deviations, providing actionable insights that improved process efficiency.
Field Service Technician
Volm Companies
Antigo, WI
02.2017 - 03.2019
- Installed, repaired, and maintained electrical, mechanical, and industrial control systems on automated packaging equipment, optimizing high-speed case packers and palletizers to improve overall equipment effectiveness.
- Commissioned, tested, calibrated, and modified automation machinery worldwide, increasing production outputs.
- Troubleshot PLC/HMI-controlled systems, printers, sensors, conveyor belts, controllers, VFDs, and relays, while implementing predictive maintenance that reduced unscheduled downtime.
- Delivered technical support, trained operators, improving resolution speed and ensuring production performance.
Mechanical Technician Lead
TerraVici Drilling Solutions
Houston, TX
03.2014 - 02.2017
- Led my department in the assembly, testing, troubleshooting, and repair of electro-mechanical drilling tools achieving >98% equipment uptime and improving team productivity by 20% through training and cross-training in different departments.
- Diagnosed complex electrical and mechanical failures using advanced testing equipment and procedures, reducing troubleshooting time and minimizing non-productive time.
- Performed precision repairs, part inspections, and tolerance analysis leading to reduced repeat failures by 25%.
- Collaborated with engineering teams to implement ECOs and upgrades, extending tool life by and reducing maintenance costs.
Education
Bachelor of Arts - Business Administration (Management)
Saint Leo University
Saint Leo, FL06-2013
Aviation Electrician School -
US Navy
Norfolk, VAAviation Technical Training -
US Navy
Great Lakes, ILSkills
- Troubleshooting & Root Cause Analysis
- Industrial Instrumentation & Analyzer Systems
- Calibration
- Wireless Sensor Networks / IoT Deployment
- Commissioning & System Integration
- Preventative & Predictive Maintenance
- Program & Plan Development
- Customer Training & Technical Support
- PLC / HMI Systems
- Project Coordination & Field Execution
- Safety Compliance (TWIC, HASC, OSHA)
- Bilingual: English / Spanish
Timeline
Field Service Engineer
Molex (Koch Industries)
09.2022 - Current
Field Service Engineer
XOS (Danaher Company)
07.2021 - 09.2022
Field Service Engineer
Cosa-Xentaur
08.2020 - 07.2021
Field Service Engineer
Baker Hughes (GE)
03.2019 - 03.2020
Field Service Technician
Volm Companies
02.2017 - 03.2019
Mechanical Technician Lead
TerraVici Drilling Solutions
03.2014 - 02.2017
Bachelor of Arts - Business Administration (Management)
Saint Leo University
Aviation Electrician School -
US Navy
Aviation Technical Training -
US Navy