Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanni Martinez

Fort Worth

Summary

Customer service professional with superior standards looking to make a difference in the world. Known for strong collaboration with teams to meet and exceed company standards. Flexible, friendly, patient, and excels at multitasking to meet tight deadlines.

Overview

7
7
years of professional experience

Work History

Merchandiser

Red Bull Distribution Company
12.2024 - Current
  • Build and maintain friendly and professional working relationships with customers to project a positive company image
  • Demonstrate flexibility by quickly learning new tasks on the spot and adapting to dynamic work environments
  • Display superior customer service standards by communicating and interacting with customers to quickly resolve needs
  • Improve overall store appearance by performing routine maintenance such as stocking, cleaning, and building displays

General Merchandise Expert

Target
11.2022 - 12.2024
  • Assisted customers in locating and selecting merchandise, providing friendly and superior customer service
  • Maintained a clean and organized sales floor, ensuring products are properly displayed, stocked, and rotated
  • Adapted to business flow by handling multiple tasks at once such as helping guests, assisting other departments, and completing my own tasks
  • Trained new employees on store policies and procedures, providing appropriate feedback to shape them into a successful team member

Assistant Manager

QuikTrip
04.2018 - 11.2022
  • Improved customer satisfaction by genuinely responding to and resolving customer needs
  • Maintained a clean, safe, and organized store environment to enhance customer experience
  • Provided appropriate feedback to staff regarding tasks and policies when necessary
  • Supervised day-to-day operations to meet performance, quality and service expectations

Education

Associate of Science -

Collin County Community College
Plano, TX
12-2022

Skills

  • Superior customer service standards
  • Data entry proficiency
  • Adaptable mindset
  • Friendly and outgoing
  • Reliable and punctual
  • Patient confidentiality

Timeline

Merchandiser

Red Bull Distribution Company
12.2024 - Current

General Merchandise Expert

Target
11.2022 - 12.2024

Assistant Manager

QuikTrip
04.2018 - 11.2022

Associate of Science -

Collin County Community College

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