Giovanni Mata
Gonzales,TX
Summary
Dynamic professional with a proven track record in customer relationship building and cash handling, honed across roles at notable employers including White Knight Pest Control. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and sales outcomes. Adaptable and dependable, with a strong work ethic, consistently achieving and surpassing set goals.
Overview
5
5
years of professional experience
Work History
Helper
Rockin B Fence’s
09.2024 - 01.2025
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
Salesperson
White Knight Pest Control
05.2024 - 09.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Negotiated prices, terms of sales and service agreements.
Server
Quarry Hofbrau & Beer Garden
11.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
54th Street Grill & Bar
11.2021 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Cart Pusher
Walmart
11.2019 - 07.2021
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Removed litter from parking lot, planters and cart storage areas.
- Directed customers to appropriate areas in store to assist with locating products.
- Assisted customers in loading groceries into cars.
Education
Gonzales High School
Gonzales, TX05.2021
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
- Excellent communication
- Flexible schedule
- Adaptability and dependability
- Customer service
- Customer care
- Customer relationship building
- Strong work ethic
- Cash handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Helper
Rockin B Fence’s
09.2024 - 01.2025
Salesperson
White Knight Pest Control
05.2024 - 09.2024
Server
Quarry Hofbrau & Beer Garden
11.2023 - 05.2024
Server
54th Street Grill & Bar
11.2021 - 11.2023
Cart Pusher
Walmart
11.2019 - 07.2021
Gonzales High School
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