Giovanni Obey
Boca Raton,FL
Summary
Dedicated and adaptable professional with experience in marketing, audio production, customer service, and hospitality. Skilled in operating technical equipment, collaborating across teams, and delivering exceptional customer experiences in fast-paced environments. Proven ability to analyze problems and implement effective solutions, while consistently maintaining a positive and knowledgeable presence. Strong background in training, data management, and cross-functional communication. Currently pursuing a Bachelor of Science in Recording Arts from Full Sail University to further advance technical and creative proficiencies in the entertainment industry.
Overview
2025
2025
years of professional experience
Work History
Marketing
Rick Obey & Associates
Fort Lauderdale, FL
06.2023 - 06.2024
- Worked with cross-functional teams to achieve goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
Server
Yard House
Boca Raton, FL
02.2022 - 05.2023
- Stocked service areas with supplies during slow periods.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Greeted guests and provided menus.
Server/Trainer
ACTS Retirement-Life Community
Boca Raton, FL
08.2019 - 03.2021
- Set up tables in between patrons to reduce wait times.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided excellent customer service to ensure satisfaction.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Followed health safety guidelines when preparing and serving food products.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Presented menus and answered questions regarding items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Responded to ad hoc cleaning duties at end of shift.
- Checked food before serving it to customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Mentored new instructors on proper delivery techniques for various types of training activities.
- Utilized a variety of teaching methods, including digital tools and hands-on practice, to accommodate different learning preferences.
- Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
DJ
Rick Obe
Education
Bachelor of Science - Recording Arts
Full Sail University
Winter Park, FL05-2025
High School Diploma -
Boca Raton Community HighSchool
Boca Raton05-2021
Skills
- Audio production
- Music mixing
- Sound design
- Customer service
- Collaboration skills
- Problem solving
- Marketing communications
Timeline
Marketing
Rick Obey & Associates
06.2023 - 06.2024
Server
Yard House
02.2022 - 05.2023
Server/Trainer
ACTS Retirement-Life Community
08.2019 - 03.2021
DJ
Rick Obe
Bachelor of Science - Recording Arts
Full Sail University
High School Diploma -
Boca Raton Community HighSchool
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