Giovanni Ochoa
Macon,GA
Summary
Goal oriented worker with experience in many different field's. Quick learner with exemplary social skill both written and verbal. Thrives at adapting to new environments, and has wonderful customer service skills. Loves to make the costumer's day happier and better with respect and attention to detail in mind. Hardworking Commercial Cleaner with 1 year of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere. Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.
Overview
2
2
years of professional experience
Work History
Back of House Team Member
The Wax Strip
Macon, GA
05.2021 - 10.2021
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Created inventory checklists and stocked housekeeping carts daily.
- Cleaned sinks, floors, and mirrors to keep bathrooms sanitized and organized.
- Swept, mopped, and sanitized wooden and tile floors.
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Replenished supply of hand soap, paper towels and other consumables.
- Responded to emergency cleaning requests to meet client expectations.
- Took rugs and mats outside to remove dust and dirt.
- Handled, labeled, and stored various hazardous chemicals and solutions safely to prevent injuries.
- Reported damaged and broken furniture, upholstery, and fixtures to supervisors.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Reduced cleaning time significantly while maintaining company quality standards.
- Restocked supplies, replacing toiletries, liners and soaps.
Range Guide, Front House Associate
Ocmulgee River Gun Club
Macon, GA
12.2019 - 03.2020
- Developed guest relationships to achieve high level of satisfaction.
- Enforced range rules and removed violators.
- Managed daily range supplies procurement, inventory monitoring and curriculum implementation.
- Cleared casings and lead frequently and oversaw full daily cleaning process.
- Protected wildlife under care by following established facility guidelines and procedures.
Education
High School Diploma -
Mount De Sales
Macon, GA05.2020
Skills
- Verbal and Written Communication
- Proper Food Storage
- Cleaning and Sanitizing
- Decision Making
- Problem Solving
- Customer Service
- Sweeping and Mopping
- Creative Thinking
- Attention to Detail
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Additional Information
- Worked at Bestbuy from May 2022 till September 2022
- Worked in a highly productive environment. Learned a lot of important aspects of sales. Figured out how to relate to the customer and help them find exactly what they needed.
- I treat everyone as if they were a family member or friend which had helped me accel in this position.
- Working here made me realize I very much enjoy being in sales due to the interaction between me and the customer, and the high and upbeat energy of the company.
Timeline
Back of House Team Member
The Wax Strip
05.2021 - 10.2021
Range Guide, Front House Associate
Ocmulgee River Gun Club
12.2019 - 03.2020
High School Diploma -
Mount De Sales