Giovanni Ortiz
Intermural Sports - All (Non-Work Study)
Bridgewater,MA
Summary
Dynamic and dedicated professional with a strong background in customer service at Stop & Shop. Recognized for exceptional issue resolution and attention to detail, fostering customer loyalty. Proven reliability and punctuality, consistently meeting business needs while maintaining a positive shopping experience. Committed to excellence and building lasting relationships with customers.
Overview
1
1
year of professional experience
Work History
Cashier
Stop & Shop
07.2024 - Current
- Maintained filing system and organized customer documents for easy retrieval of information.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Stoughton High School
Stoughton, MassachusettsSkills
Time management skills
Customer service excellence
Patience and empathy
Work ethic and integrity
Attention to detail
Reliability and punctuality
Professionalism and courtesy
Issue resolution
Timeline
Cashier
Stop & Shop
07.2024 - Current
Stoughton High School
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