Summary
Overview
Work History
Education
Skills
Interests
Certification
Software
Timeline
Affiliations
Hobbies
Hi, I’m

Giovanni Otero

Seaford,DE
Giovanni Otero

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
years of professional experience
4
Languages

Work History

Love INC of Mid-Delmarva
Seaford, DE

Neighbor Engagement Director
07.2023 - Current

Job overview

  • Attended industry events to represent organization and build professional network with frequent public speaking.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
  • Managed a portfolio of individual and corporate donors, cultivating relationships that led to increased giving over time.

The Salvation Army
Albany, NY

Associate Director
03.2020 - 06.2023

Job overview

  • Directed technological improvements, reducing waste and business bottlenecks.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed and supervised operating budgets as with all prior appointments

The Salvation Army

Executive Director
06.2018 - 03.2020

Job overview

  • Devised and presented business plans and forecasts to advisory board.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

The Salvation Army

Executive Director
06.2015 - 06.2018

Job overview

  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Directed technological improvements, reducing waste and business bottlenecks.

Education

Asbury University
Lexington, KY

Bachelor of Science from Ministry Management
05.2021

University Overview

Salvation Army College For Officer Training
Suffern, NY

Associate of Applied Science from Ministry Leadership
06.2015

University Overview

Skills

  • Administrative Leadership
  • Outreach Initiatives
  • Tech Savvy
  • Fluently Bilingual (English-Spanish)
  • Effective Communicator and Public Speaker
  • Team Leadership

Interests

Basketball

Chess

Music

Certification

  • The Influential Leader, Aspire Leadership - September 2023 through May 2024

Software

Microsoft Office Suite

Timeline

Neighbor Engagement Director
Love INC of Mid-Delmarva
07.2023 - Current
Associate Director
The Salvation Army
03.2020 - 06.2023
Executive Director
The Salvation Army
06.2018 - 03.2020
Executive Director
The Salvation Army
06.2015 - 06.2018
Asbury University
Bachelor of Science from Ministry Management
Salvation Army College For Officer Training
Associate of Applied Science from Ministry Leadership

Affiliations

Affiliations
  • Rotary International

Hobbies

Hobbies

I have a diverse set of hobbies which I like to use to spread the gospel whenever the opportunity is presented. I enjoy playing music, chess, and implementing technology in new and creative ways. I also enjoy watching and playing basketball.

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Giovanni Otero