Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanni Palmer

Washingtonville,NY

Summary

Dynamic professional with extensive experience at CVS Pharmacy and a proven track record in customer engagement and sales. Skilled in inventory management and forklift operation, I excel in providing exceptional service while ensuring quality assurance. Committed to fostering collaborative teamwork and enhancing customer satisfaction through effective communication and problem-solving.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

WelPak
Queens, NY
09.2023 - 11.2024
  • Keeping close contacts with customers, allowing them to be part of the process until good are received.
  • Transportation of valuable materials, vintage furniture and exotic art.
  • Checked cargo before transportation and determined if items adhered to proper safety standards.

Pharmacy Technician

CVS Pharmacy
New York, New York
03.2022 - 08.2023
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.

Sales Associate

Guess
Woodbury, NY
10.2019 - 09.2021
  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
  • Assisted customers in enrolling in loyalty programs
  • Demonstrated products to customers, discussed features, and redirected objections to capture sales
  • Organized displays and stocked shelves to draw customers' attention to specific items
  • Customers received merchandise recommendations based on their needs and preferences

Education

Associate of Arts - Sports Management

SUNY Broome Community College
Binghamton, NY
01.2024

Bronx Collaborative High School -

01.2017

Skills

  • Sales Experience
  • Customer Engagement
  • Forklift operation
  • Material handling
  • Collaborative Teamwork
  • Quality assurance
  • Heavy lifting
  • Inventory Management

Timeline

Warehouse Associate

WelPak
09.2023 - 11.2024

Pharmacy Technician

CVS Pharmacy
03.2022 - 08.2023

Sales Associate

Guess
10.2019 - 09.2021

Associate of Arts - Sports Management

SUNY Broome Community College

Bronx Collaborative High School -

Giovanni Palmer