Matilda Vang
Brooklyn Park,US
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, customer service, sales and marketing. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Highly-motivated employee with desire to take on new challenges, ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Atlas Staffing
Elk River, MN
03.2024 - 10.2024
- Assembled merchandise from inventory per requisition and prepared material kits for shipment in 5 person teams.
- Implemented QC (Quality Control) measures on each line, inspecting materials for any damages or defects prior to both product assembly and transfer.
- Assisted with physical inventories as needed by counting parts accurately to ensure sufficient material for products, and/or to RTS (Return To Stock) any extra materials.
- Packed merchandise into boxes, and loaded completed orders onto pallets with shipment numbers labeled for accuracy.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
E-Commerce Specialist Lister
Goodwill Industries
Brooklyn Park, US
06.2022 - 01.2024
- Skilled in identifying and handling various glassware.
- Enhanced online sales by incorporating accurate measurements, descriptive content, and optimized visuals, adhering to SEO (Search Engine Optimization) standards.
- Achieved proficiency in Neat-O-Scan software applications ensuring error-free online product listings.
- Increased efficiency in storage and order fulfillment through systematic labeling on each product.
- Regularly analyzed website analytics data to identify areas of improvement and enhance user experience, while constantly updating sales listings to meet evolving clients.
Package Handler
FedEx Ground
Mahtomedi, US
10.2020 - 06.2022
- Scanned and recorded correct details of over 50 parcels per day using Swak Scanner for completeness then transfer to subsequent machine.
- Loaded and unloaded more than 30 heavy packages up to 75 pounds using relevant hand tools and loading equipment.
- Achieved perfect record-keeping in parcel management over a span of two years.
Cashier/Customer Service
Hy-Vee Grocery
Brooklyn Park, US
04.2018 - 10.2020
- Assisted over 100 customers each day with check out procedures, efficiently bagged groceries, and answered various customer inquiries to enhance shopping experience and satisfaction.
- Managed inventory and assisted team members with shelf stocking and merchandise go-backs.
- Supervised e-commerce transactions and coordinated staff to facilitate smooth in-car grocery assistance.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Supported various cross-departmental initiatives.
Education
High school diploma -
Park Center Senior High
Brooklyn Park, MN06.2020
Skills
- Basic math
- Customer support
- Communication skills
- Customer service
- Home Care
- Patient Care
- Personal Care Assistance
- Cleaning Experience
- Friendliness
- Medication Administration
- Meal Preparation
- Food Preparation
- Typing
- Senior care
- E-Commerce
- Marketing
- Phone etiquette
- Sales experience
- Research abilities
- Accuracy and efficiency
- Online auction tactics
- Inventory Management
Languages
- English, Expert
- Hmong, Expert
Personal Information
Authorized To Work: US
Timeline
Warehouse Associate
Atlas Staffing
03.2024 - 10.2024
E-Commerce Specialist Lister
Goodwill Industries
06.2022 - 01.2024
Package Handler
FedEx Ground
10.2020 - 06.2022
Cashier/Customer Service
Hy-Vee Grocery
04.2018 - 10.2020
High school diploma -
Park Center Senior High
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