Giovanni Ricupero
Randolph,NJ
Summary
I have successfully managed on-shore and off-shore teams, fostering productive relationships and aligning priorities to meet deadlines and business objectives. My leadership and coaching have enhanced team performance, while my problem-solving skills enable me to quickly grasp complex systems and identify improvements and resolve critical issues.
Overview
21
21
years of professional experience
Work History
AVP Treasury Systems
Chubb Insurance
Whitehouse Station, NJ
07.2021 - Current
- Orchestrated a successful Trax upgrade, enhancing system functionality and performance.
- Effectively managed and led a support team located in India, ensuring prompt issue resolution and customer satisfaction.
- Directed and supervised both a support and development team located locally, facilitating seamless collaboration and efficient project delivery.
- Conducted thorough process reviews and implemented improvements to optimize operational efficiency.
- Held accountability for supporting Trax, TSG, and Quantum systems, ensuring uninterrupted functionality and compliance.
- Utilized various API processes to seamlessly interact with banks and front-end systems, streamlining data exchange and enhancing system integration.
- Adhered to Chubb’s rigorous security protocol standards, ensuring data confidentiality and system integrity.
- Collaborated with diverse stakeholders to effectively communicate and influence Treasury systems decisions, aligning IT strategy with business goals.
- Provided ongoing coaching and mentoring to team members, fostering their professional growth and development.
Senior Technical Analyst
Chubb Insurance
Whitehouse Station, NJ
07.2013 - 07.2021
- Upgraded PeopleSoft systems and analyzed, reapplied, and advised on customizations, ensuring they align with new features and coding standards.
- Led the design and implementation of key projects, including the conversion of the Canadian zone to PeopleSoft Receivable module and the creation of various business processes and reporting functionalities using technologies like Java, Ajax, and Application Engines.
- Implemented and managed Approval Workflow Engine (AWE) and escalations for Accounts Payable, and coordinated tasks with off-shore consultants.
- Developed comprehensive reporting solutions, including Crystal reports, Management Reporting Pack, and an Excel Java Program for transforming and emailing data, while troubleshooting and resolving issues within the Accounts Receivables module.
Senior Programmer Analyst
Everest Re
Warren, NJ
07.2012 - 07.2013
- Enhanced AP application in C# for better integration with PeopleSoft AP and GL, including real-time voucher and journal creation via Web Services.
- Improved C# application to consume new PeopleSoft services, reducing processing time from nearly an hour to real time.
- Configured new SSL certificates for PeopleSoft webserver and integration broker, set up multiple LDAP directories, and created new Crystal checks for Canadian banks
Senior Technical Analyst
Chubb Insurance
Warren, NJ
05.2003 - 07.2012
- Architected and developed the global ION Imaging solution for the Payable module, integrating PeopleSoft with a Visual Basic scanning application and ensuring configuration-driven implementation without altering base code.
- Designed and implemented an email process for ACH Remittance Advices using Application Engine and Component Interface, and customized processes and pages in the Payable and Travel & Expense modules.
- Created various reports using Crystal and SQR, troubleshot errors in application engines, user interfaces, and production data, and consulted with the AP team on business solutions.
- Participated in the upgrade of PeopleSoft Financials from 8.4 to 9.0, analyzing compare reports to determine which customizations to retain or discard, and tailored new functionalities to fit business workflows.
Education
Client/Server Development Program - Computer Programming
Chubb Institute
Parsippany, NJ06.1999
Skills
- API
- C#
- Java
- SQL
- Groovy
- Peoplesoft
- Crystal Reports
- Web Services
Languages
Italian
Native or Bilingual
Interests
- Woodworking
- Archery
- Raising Seeing Eye puppies
Timeline
AVP Treasury Systems
Chubb Insurance
07.2021 - Current
Senior Technical Analyst
Chubb Insurance
07.2013 - 07.2021
Senior Programmer Analyst
Everest Re
07.2012 - 07.2013
Senior Technical Analyst
Chubb Insurance
05.2003 - 07.2012
Client/Server Development Program - Computer Programming
Chubb Institute