Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jarrod Simington

Champaign,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

AVP Treasury Management Systems Analyst

Busey Bank
10.2023 - Current
  • Initiate SFTP setup and maintenance
  • Process ACH Origination Files
  • Monitor ACH Returns
  • Monitor Return Rates
  • Report Monthly ACH Metrics
  • Report ACH Origination Limits
  • Report Remote Deposit Limits
  • Create Risk monitoring reports
  • Initiate/ Manage System updates
  • Create/ maintain Treasury Management Risk Procedures
  • Participate in system and bank conversions
  • Communicate and track systems issues with vendors
  • Log scheduled calls in Connections.
  • Perform daily branch huddles.
  • Develop and maintain internal and external customer relationships.
  • Establish and service personal Loans.

AVP Legal Documentation, Records, Quality Control

Busey Bank
12.2021 - 10.2023
  • Directly manage Records and Legal Documents departments
  • Directly manage Quality Assurance Supervisor
  • Develop and present monthly business reviews
  • Create and update job descriptions
  • Coach team members one on one
  • Write and conduct annual and semi-annual performance reviews
  • Create and update process procedures
  • Implement and test process controls and contingencies
  • Assist with system, document, and company conversions
  • Schedule and conduct monthly team meetings
  • Suggest and implement process improvements/automations
  • Work closely with other lines of business to improve customer experience
  • Develop and track Key Performance Indicators
  • Monitor quarterly compliance training of associates

Deposit Operations Supervisor

Busey Bank
07.2019 - 12.2021
  • Directly manage Data Entry and Quality Control Teams
  • Assist with company conversions
  • Coach team members one on one
  • Assist with creating process contingencies
  • Work closely with Deposit Operations Manager to develop process Improvements
  • Work with other lines of business to provide excellent customer service
  • Verify all maintenance is correct on accounts and customer profiles
  • Create and mail interest checks to customers
  • Balance General Ledger accounts
  • Monitor quarterly compliance training of associates
  • Establish and service personal Loans

Assistant Branch Manager

Busey Bank
05.2016 - 07.2019
  • Oversee the teller line.
  • Manage day to day operations.
  • Review, track, and maintain daily/monthly reports
  • Handle internal and external customer issues and concerns
  • Open and maintain customer accounts
  • Assist with monthly/quarterly branch audits
  • Monitor monthly training of associates
  • Coach Tellers and Universal Bankers
  • Audit teller drawers

BRANCH SUPERVISOR

TCF BANK
06.2014 - 05.2016
  • Manage sales team in bank transactions
  • Motivate team to achieve monthly sales goals
  • Handle customer issues and concerns
  • Establish and maintain customer accounts
  • Assist with monthly branch audits
  • Monitor monthly training of associates
  • Manage general ledger accounts
  • Audit teller drawers

TELLER / SALES ASSOCIATE

TCF BANK
06.2014 - 05.2016
  • Marketed new accounts and achieved branch goals
  • Completed and documented customer transactions
  • Maintained cash drawer in accordance with company policy
  • Built rapport with customers to create a memorable experience
  • Made follow-up calls to assure customer satisfaction

FRONT END CUSTOMER SERVICE ASSOCIATE

WESTFIELD'S FAMILY RESTAURANT
09.2011 - 08.2014
  • Provided quality and consistent customer service
  • Processed and recorded customer food orders
  • Oversaw cash handling within restaurant
  • Answered multi-line phones as needed
  • Stocked all restaurant supplies and materials
  • Trained new and existing associates

CASH OFFICE COORDINATOR

HOMEGOOD'S
05.2008 - 08.2012
  • Counted credit slips, debit slips and cash in registers
  • Verified that safe was balanced and replenished
  • Organized and inventoried store supplies
  • Reviewed and evaluated all cashiers and cash office associates
  • Scheduled deposit pickups from the armored car service
  • Trained new cash office associates

Education

High School Diploma -

Plainfield South High School
Plainfield, IL

Skills

  • Microsoft Office Suite
  • Smartsheet
  • Jack Henry: Xperience, Synapsis, Synergy
  • CSI: NuPoint
  • Affirmative: Risk Manager, Insights, Risk Manager Reports
  • Q2: Centrix
  • Schedule management
  • Staff management

Timeline

AVP Treasury Management Systems Analyst

Busey Bank
10.2023 - Current

AVP Legal Documentation, Records, Quality Control

Busey Bank
12.2021 - 10.2023

Deposit Operations Supervisor

Busey Bank
07.2019 - 12.2021

Assistant Branch Manager

Busey Bank
05.2016 - 07.2019

TELLER / SALES ASSOCIATE

TCF BANK
06.2014 - 05.2016

BRANCH SUPERVISOR

TCF BANK
06.2014 - 05.2016

FRONT END CUSTOMER SERVICE ASSOCIATE

WESTFIELD'S FAMILY RESTAURANT
09.2011 - 08.2014

CASH OFFICE COORDINATOR

HOMEGOOD'S
05.2008 - 08.2012

High School Diploma -

Plainfield South High School

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