Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanni Rodriguez

Union City

Summary

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  • Demonstrated success in implementing QC planning and fostering a culture of continuous improvement, I significantly contribute to team and process optimization, embodying a blend of technical acumen and interpersonal skills. Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Operational efficiency, leveraging skills in schematic understanding and team collaboration Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements.
  • Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Experienced with diagnosing and resolving technical problems to optimize system performance. Utilizes network management and hardware maintenance skills to ensure seamless operations. Knowledge of providing efficient support in fast-paced environments. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

11
11
years of professional experience

Work History

Quality Control Inspector

Electro-Miniatures Corp
Moonachie, NJ
07.2024 - 08.2025
  • Communicated with production team members about quality issues. Provided feedback to production team regarding product quality. Updated quality control records and reports. Followed safety protocols while handling hazardous materials.
  • Recorded inspection and test results on data sheets. Using Excel spreadsheet to document each Units that passed and failed. Using E2 to document Equipment from start to finish. Inspected quality of products, taking note of functionality, appearance and other specifications. Assisted in developing inspection and testing protocols.
  • Working under a microscope and using Multi Voltage meter, Fluke, CableEyes Software for probing and electrical test for equipments. Reading schematics for different Units. Knowledge of AC HiPot Tester. Troubleshooting for Software's like E2, troubleshooting Unit's failures which may include low megs, and short. Used analyzers, multimeters and power supplies to conduct diagnostic procedures. Utilized quality control software to track and analyze product data.

Lead Technician

Asurion
Englewood, NJ
07.2020 - 08.2022
  • Patiently walked individuals through basic troubleshooting tasks. Recommended new and replacement hardware and software purchases.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications. Updated and installed new software on desktop and laptop computers to maintain latest technology. Erased user data, debugged application issues and refurbished devices for resale. Recovered critical information from data back ups to restore functionality.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff. Removed, fixed and replaced components such as LCD screens, home buttons and charging ports. Performed troubleshooting to correct computer hardware and software malfunctions. Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Completed quality and fraud inspections on cell phones. Read blueprints and schematics to correctly place equipment. Wrote reports on computer statuses and maintenance jobs.

Electronics Technician Manager

Wireless Tech Pro
Hackensack, NJ
07.2014 - 07.2020
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports. Erased user data, debugged application issues and refurbished devices for resale. Refurbished used computers and technological equipment, saving companies money. Used diagnostic tools to identify hardware failures and replace non-functional components. Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Disassembled computers to perform diagnostics and check for repair needs. Backed up company data on regular basis, successfully recovering critical information after malware attacks. Linked computers to network and peripheral equipment.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks. Responded to service requests during and after business hours.
  • Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations. Wrote reports on computer statuses and maintenance jobs. Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.

Education

High School Diploma -

Union City High School
Union City, NJ
06-2014

CompTIA A + - IT Network Security

Avtech Institute of Technology
South Plainfield, NJ
07-2026

CompTIA Network + - IT Network Security

Avtech Institute of Technology
South Plainfield, NJ
09-2026

CompTIA Security + - IT Network Security

Avtech Institute of Technology
South Plainfield
10-2026

Skills

  • Attention to Detail
  • Team building
  • Performance Optimization
  • Hardware Repair
  • Network troubleshooting
  • Peripheral repair
  • Application support
  • Software updating
  • Problem-solving
  • Software upgrades
  • Hardware and software repair
  • Computer diagnostics
  • Hardware and software configuration
  • Device installation
  • Friendly and patient
  • Hardware upgrades
  • Mobile device repair
  • Tracking and documentation
  • Equipment inspection
  • Inspection procedures
  • Quality control planning
  • Inspection documentation
  • Training and mentorship
  • Recordkeeping
  • Reporting and analysis
  • Safety protocols
  • Blueprint reading
  • Schematics
  • Calibration techniques
  • Critical thinking
  • Sample testing
  • Inspection and testing reports
  • Defect removal
  • Product tests
  • Drawing interpretation

Timeline

Quality Control Inspector

Electro-Miniatures Corp
07.2024 - 08.2025

Lead Technician

Asurion
07.2020 - 08.2022

Electronics Technician Manager

Wireless Tech Pro
07.2014 - 07.2020

High School Diploma -

Union City High School

CompTIA A + - IT Network Security

Avtech Institute of Technology

CompTIA Network + - IT Network Security

Avtech Institute of Technology

CompTIA Security + - IT Network Security

Avtech Institute of Technology
Giovanni Rodriguez