Giovanny Rosa
Conroe,TX
Summary
Versatile Field technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Service Technician
Vivint Home Security
2023.01 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Sales Associate
CarMax
2022.01 - 2022.12
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Mechanic
Chevy Dealership
2019.03 - 2022.01
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
High School Diploma -
El Redentor Educative Center
Orlando, FL05.2016
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Billingual
Certification
- Private Security License, Texas DPS - 02/27/2024
- Registered Air conditioning & Refrigeration Technician, TDLR - 03/16/2024
Languages
Spanish
Native or Bilingual
Timeline
Field Service Technician
Vivint Home Security
2023.01 - Current
Sales Associate
CarMax
2022.01 - 2022.12
Mechanic
Chevy Dealership
2019.03 - 2022.01
High School Diploma -
El Redentor Educative Center
- Private Security License, Texas DPS - 02/27/2024
- Registered Air conditioning & Refrigeration Technician, TDLR - 03/16/2024
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