GIOVANNY SANTANA
San Jose,CA
Summary
Experienced Parts Professional with a solid background in effectively managing parts inventory and optimizing customer supply operations. Proactive and goal-oriented, excels in time management and problem-solving, consistently delivering reliable and adaptable solutions. Strong track record in inventory control, supplier relationship management, and process optimization demonstrates ability to drive efficiency and minimize downtime. Flexible and reliable approach, adept at addressing evolving needs and successfully implementing inventory control measures to ensure availability and reduce downtime.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Parts Manager
AutoZone
02.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
First Assistant Manager
O'Reilly Auto Parts
09.2019 - 01.2024
- I began my career at O'Reilly Auto parts as a parts specialist helping customers find the right parts for their vehicle as well as working on small projects for the store such as store planograms and organizing parts around the store
- As time went by, I ended up moving up to being supervisor, commercial supervisor, Assistant Manager and then First Assistant Manager
Relocation Computer Tech
Murphy, McKay & Associates Inc.
03.2019 - 09.2019
- Working for Murphy McKay as a relocation tech, I worked on work stations packing everything up into boxes like the cables, mouses, keyboards, etc
- And then commuting to new buildings where I would set everything back up, doing cable management and making sure everything worked accordingly
Service Associate
AMC Theaters
07.2018 - 01.2019
- As a service associate, I had many duties ranging from helping customers at the front handling money to receiving tickets and showing people where to go
- Being one of the most versatile employees, I also played a part at the concessions stands serving food and later would move around to the theaters to help as an usher after we had customers exit the viewing rooms
Utility Technician
Nike WHQ
03.2018 - 07.2018
- Working behind the scenes at the Nike World Headquarters cafeteria, I was in charge of making sure everything in the building got cleaned and put away accordingly ready for the next day
- Occasionally would help serve food and greet people as they came in or left
Education
Associate of Science - Automotive Engineering
Evergreen Valley College
San Jose, CA05-2025
Certificate of Technical Studies - Auto Hybrid Electric Vehicle Service
Evergreen Valley College
San Jose, CA12-2024
Certificate of Technical Studies - Automotive Foundational Skills
Evergreen Valley College
San Jose, CA05-2024
High School Diploma -
Liberty High School
San Jose, CA01.2017
Skills
- Strong Work Ethic
- Hands on Automotive Experience
- Proficient Computer Skills
- Expert parts knowledge
- Customer Service
- Parts Cataloging
- Time Management
- Team Leadership
- Decision-making and Trouble Shooting Skills
- Documentation and Reporting
Certification
ASE MVAC 609 CERTIFIED
Languages
Spanish
Native or Bilingual
Timeline
Parts Manager
AutoZone
02.2024 - Current
First Assistant Manager
O'Reilly Auto Parts
09.2019 - 01.2024
Relocation Computer Tech
Murphy, McKay & Associates Inc.
03.2019 - 09.2019
Service Associate
AMC Theaters
07.2018 - 01.2019
Utility Technician
Nike WHQ
03.2018 - 07.2018
High School Diploma -
Liberty High School
Associate of Science - Automotive Engineering
Evergreen Valley College
Certificate of Technical Studies - Auto Hybrid Electric Vehicle Service
Evergreen Valley College
Certificate of Technical Studies - Automotive Foundational Skills
Evergreen Valley College
Similar Profiles
Maryanna RangelMaryanna Rangel
Sales Associate at AutoZoneSales Associate at AutoZone
Amanda StolpAmanda Stolp
Sales Associate at AutoZoneSales Associate at AutoZone
Brenda Wilson HawkinsBrenda Wilson Hawkins
Customer Satisfaction Clerk at AutoZoneCustomer Satisfaction Clerk at AutoZone
Annabelle FlorenceAnnabelle Florence
Commercial Sales Manager at AutoZoneCommercial Sales Manager at AutoZone
Samuel Nehemiah PerezSamuel Nehemiah Perez
Warehouse Worker at Hawkins ConstructionWarehouse Worker at Hawkins Construction