Summary
Overview
Work History
Education
Skills
Timeline
Generic

GIOVANY MARTINEZ

Miami,FL

Summary

Enthusiastic, energetic, self motivated, and exceptionally creative collaborator. A versatile communicator with a superior work ethic. Possesses the gifts of problem solving, resourceful, Skilled at creating working systems to be able to work organize, be more proactive and more efficient, attention to detail, and working in fast-paced environments.

Overview

12
12
years of professional experience

Work History

SMALL GROUPS COORDINATOR

MULTICAMPUS
  • Initiated training and curriculum for leaders and volunteers
  • Developed a follow up, recruiting, and mentoring systems.

CSR CUSTOMER SERVICE REPRESENTATIVE

FIRST PRIORITY INSURANCE INC
04.2021 - Current
  • LICENSED 4-40 (Recently received my 2-20 license)
  • Maintain customer accounts and record account information
  • Oversee and follow up customer monthly payments
  • Make product recommendations or services to customers based on their needs and preferences
  • Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints
  • Reach out to customers via email and telephone to verify account information
  • Ensure customers are satisfied with their purchases or service
  • Assist customers in placing orders
  • Use sales computer technology to maintain customer records and orders
  • Cold call potential customers and Closer, Bind policies.

MULTI CAMPUS CREATIVE TEAM VIDEO CREATOR AND CONTENT CREATOR

CHURCH OF THE REDEEMER
GAITHERSBURG, MD
09.2015 - 12.2020
  • Primary video creator and editor- expressed with passion, emotion and creativity through videos, motion graphics and visuals
  • The vision, the testimonies and promotions of the organization

Owner and Co-founder

VIE FORCE LLC
03.2013 - 09.2015
  • Specialized in E-commerce and online marketing.

Sales specialist and online store manager

ABW APPLIANCES
01.2012 - 09.2014

Education

ANDY BE - Computer science

MIAMI DADE COMMUNITY COLLEGE
2008

Skills

  • Excellent written and verbal communication skills in both
  • Languages; able to translate accurately and effectively to provide comfort and familiarity
  • Project Management proficient
  • Excellent computer skills - proficient in
  • Microsoft Office, Facebook Business Manager, Mailchimp,
  • Youtube Studio, Apple Mac Microsoft, Adobe creative programs; able to quickly and easily learn and
  • Apply new technology
  • Public speaking - Confident articulate and professional public speaking abilities and experience

Timeline

CSR CUSTOMER SERVICE REPRESENTATIVE

FIRST PRIORITY INSURANCE INC
04.2021 - Current

MULTI CAMPUS CREATIVE TEAM VIDEO CREATOR AND CONTENT CREATOR

CHURCH OF THE REDEEMER
09.2015 - 12.2020

Owner and Co-founder

VIE FORCE LLC
03.2013 - 09.2015

Sales specialist and online store manager

ABW APPLIANCES
01.2012 - 09.2014

SMALL GROUPS COORDINATOR

MULTICAMPUS

ANDY BE - Computer science

MIAMI DADE COMMUNITY COLLEGE

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