Giovonni Parks
Houston,TX
Summary
Motivated employee with strong communication and problem-solving skills. Resolved customer inquires efficiently, enhancing satisfaction and driving positive feedback. Committed to building relationships and delivering exceptional service to maximize sales potential. Willing together extra mile.
Overview
4
4
years of professional experience
Work History
Electronic Sale Associate
Walmart
Roman Forest, TX
07.2023 - 11.2025
- Resolved customer inquiries promptly, contributing to improved satisfaction ratings.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Improved resolution time with effective problem-solving for customer complaints.
Drive-Thru Cashier
Chic-Fil-A
Houston, TX
03.2022 - 01.2023
- Processed customer orders efficiently, ensuring accuracy and speed during peak hours.
- Managed cash register operations, handling transactions and balancing cash drawers daily.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new team members on drive-thru procedures and company policies for consistency.
Education
High School Diploma -
Giovonni.parks2023@gmail.com
21650 TX-494 Loop, New Caney, TX 7735706-2025
Skills
- Proficient in communication and customer service
- Time management
- Attention to detail
- Engaging with diverse customers
- Sales techniques mastery
Timeline
Electronic Sale Associate
Walmart
07.2023 - 11.2025
Drive-Thru Cashier
Chic-Fil-A
03.2022 - 01.2023
High School Diploma -
Giovonni.parks2023@gmail.com