Jacqueline Nelson
Knightdale,NC
Summary
To obtain a challenging position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity. I am also eager to learn new skills, healthcare opportunities, management opportunities, and technological advances.
Overview
10
10
years of professional experience
Work History
Electronic Team Associate
Walmart
11.2021 - 05.2022
- Maintains merchandise presentation in the entertainment area by stocking and rotating merchandise; coordinating with third parties (for example, carriers) on merchandise layouts; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; and securing fragile and high-shrink merchandise.
Wellcare Agent Support
Teleperformance
07.2019 - 10.2020
- Assist agents with basic systems issues
Apple Technical Advisor
Teleperformance
06.2018 - 06.2019
- Assist customers with genius bar appointments for retail/or apple authorized service providers.
Secretary
Camba Inc
07.2015 - 09.2016
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Cashier
Smashburger
12.2014 - 05.2015
- Tendered to customers needs
Peer Leader (Internship)
CAMBA Inc
08.2014 - 10.2014
- Participate in all sessions, field trips, meetings, and group activities of the program schedule, including all the 'RealCare Baby Stimulation' program.
Nanny
01.2012 - 01.2014
- Answer a wide range of childcare needs for parents in need of after-school care, or out for a day or evening.
Education
Associates - Pharmacy Technician
Miller-Motte College
04.2025
High School Equivalency Diploma -
Wake Technical College
Raleigh, NC09.2023
Skills
- Self Motivated
- Quick Learner
- Strong Verbal Communication
- Conflict Resolution
- Team Building
- Accurate and Detailed
- Works well under pressure
- Customer Service-Oriented
- Filing and Data Archiving
- Critical Thinking
- Team Leadership
- Extremely Organized
- Data Management
- Professional Phone Etiquette
- Flexible
- 45 WPM Typing Speed
- Pleasant Demeanor
- Microsoft Office
- Customer Service
- Cash Handling
- Training and Mentoring
- Heavy Lifting
- Computer Skills
- Account Management
- Organizing Work Stations
- Equipment Maintenance
- Complex Problem-Solving
- Following Instructions
- Sales Expertise
- Money Handling
- Flexible Schedule
- Expert in Software
- Call Center Operations
- Proficient in Software
- Attention to Detail
- Fluent in Language
- Positive Attitude
- Teamwork and Collaboration
- Area and Facility Cleaning
- Order Preparation
- Clear Communication
- Technical Support
Awards
A & B Honor Roll
Timeline
Electronic Team Associate
Walmart
11.2021 - 05.2022
Wellcare Agent Support
Teleperformance
07.2019 - 10.2020
Apple Technical Advisor
Teleperformance
06.2018 - 06.2019
Secretary
Camba Inc
07.2015 - 09.2016
Cashier
Smashburger
12.2014 - 05.2015
Peer Leader (Internship)
CAMBA Inc
08.2014 - 10.2014
Nanny
01.2012 - 01.2014
Associates - Pharmacy Technician
Miller-Motte College
High School Equivalency Diploma -
Wake Technical College
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