Marcella Mendoza
Colton,CA
Summary
Efficient cashier with extensive experience in fast-paced retail settings. Demonstrated accuracy in financial transactions and cash drawer management. Proven ability to enhance customer service through prompt and friendly interactions, resulting in improved transaction times and customer satisfaction.Experienced Cashier skilled in delivering outstanding customer service in fast-paced retail settings. Proficient in payment processing and fostering client relationships to ensure smooth store operations. Demonstrated ability to manage high transaction volumes while maintaining accuracy and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Electronic Team Associate
Wal-Mart Inc
Redlands, CA
06.2023 - 01.2025
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Performed quality assurance checks on products delivered by the team.
- Maintained inventory records and tracked deliveries.
- Conducted weekly meetings with team members to discuss progress on tasks.
- Advised customers on best practices when using products developed by the team.
- Monitored trends in customer satisfaction levels and identified opportunities for improvement.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Rotated through series of different stations based on team needs.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn required tasks quickly to maximize performance.
Customer Service Associate Cashier
Walgreens
San Bernardino , CA
08.2017 - 07.2019
- Resolved customer issues by answering questions and pricing merchandise as directed, ensuring a positive shopping experience.
- Provided courteous and efficient checkout service, ensuring a positive customer experience.
- Secured a 5-star rating in customer service surveys through exceptional service.
Education
High School Diploma -
Citrus High School
Fontana, CA06-1998
Skills
- Customer service
- Inventory management
- Cash handling
- Eagerness to learn
- Dependability
- Adaptability
- Attention to detail
- POS systems
- Time management
- Process improvement
- Relationship management
- Verbal and written communication
Timeline
Electronic Team Associate
Wal-Mart Inc
06.2023 - 01.2025
Customer Service Associate Cashier
Walgreens
08.2017 - 07.2019
High School Diploma -
Citrus High School