GIRAMAR LAGUERRE
North Miami,FL
Summary
Detail-oriented professional with experience in daily operations, team management, and administrative coordination across hospitality, food service, and real estate. Skilled in managing competing priorities, handling confidential information, and resolving conflicts under pressure. Holds an Associate’s degree in Psychology and seeks to leverage operational and management expertise in an Administrative Assistant, Office Assistant, or Executive Assistant role.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Shift Manager & Customer Experience Lead
Starbucks
North Miami, Florida
2020 - Current
- Supervised daily operations in fast-paced, high-volume environment, ensuring efficient workflow, accuracy, and exceptional customer service for optimal customer satisfaction.
- Trained, coached, and supported team members on company procedures, customer service standards, safety, and operational processes.
- Served as a key point of contact for employees, customers, and management while prioritizing meeting deadlines, communicating business needs, and adapting to changing operational demands.
- Maintained detailed operational records, including inventory counts, product orders, and shift documentation; monitored inventory and coordinated product transfers between locations to support operational efficiency.
Front Office
Nobu Hotel Miami Beach
Miami, Florida
2021 - 2022
- Managed daily front-office operations, coordinating appointments, meetings, communications, and administrative activities to ensure efficient workflow.
- Acted as the primary point of contact for high-end clients, visitors, employees, and management, providing professional assistance and resolving concerns with sound judgment.
- Trained and supported front-office staff, assisting management with administrative projects, reports, scheduling, and operational needs to enhance team performance in a fast-paced environment.
- Maintained accurate physical and electronic records, confidential documents, and financial records, ensuring discretion and compliance with information handling protocols.
- Managed incoming and outgoing communications, monitored office supplies and inventory, coordinated purchasing, and completed daily reconciliation and reporting procedures.
Legal Intern
Tammi A. Calarco, P.A. Law Offices
North Miami, Florida
2017 - 2017
- Conducted legal and case-related research, compiled relevant information, and assisted with tracking deadlines, documentation, and case-related tasks.
- Organized, prepared, filed, and maintained confidential legal documents, case files, correspondence, and electronic records with accuracy and attention to detail.
- Provided administrative support to the head attorney and office staff, assisting with daily operations, scheduling, client communication, and organizational tasks.
- Prepared and formatted professional correspondence, letters, and forms while answering calls, responding to routine inquiries, and maintaining confidentiality.
Education
High School Diploma -
Law Enforcement Officers Memorial High School
Miami, FLCoursework Towards Degree (AA) - Legal Studies
Harvard University
Cambridge, MAAssociate of Arts - Psychology
Miami Dade College
Miami, FLSkills
- Operational Efficiency
- Management Expertise
- Training and Development
- Effective communication
- Problem-Solving
- Time Management
- Multitasking
- Financial Reporting
- Writing
Certification
- Real Estate Agent, Gold Coast, 2024
Food Safety Certification, National Registry of Food Safety, 2024
Timeline
Shift Manager & Customer Experience Lead
Starbucks
2020 - Current
Front Office
Nobu Hotel Miami Beach
2021 - 2022
Legal Intern
Tammi A. Calarco, P.A. Law Offices
2017 - 2017
High School Diploma -
Law Enforcement Officers Memorial High School
Coursework Towards Degree (AA) - Legal Studies
Harvard University
Associate of Arts - Psychology
Miami Dade College