Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giridhar Pidikiti

Dawsonville,GA

Summary

Highly skilled Senior Salesforce Developer/Solution Engineer with 13+ years of experience in implementing and customizing Salesforce solutions. Seeking opportunities to leverage expertise in Sales Service and Experience Cloud to drive business growth and deliver exceptional customer experiences.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Salesforce Developer

CMH Services
03.2021 - Current
  • Gathered and analyzed requirements, documenting functional and nonfunctional specifications
  • Developed and maintained Apex Triggers, Classes, and Approval Processes to meet project needs
  • Designed and implemented custom Salesforce Lightning applications using Lightning Components and Controllers
  • Created community portals for thirdparty independent contractors using Experience Cloud
  • Integrated inhouse applications using MuleSoft connectors
  • Implemented Service Cloud solutions to improve customer service
  • Utilized Salesforce web services API for seamless integration
  • Worked in Agile development methodologies for Service and Sales Cloud implementations
  • Implemented DevOps processes by setting up GITHUB for CI/CD pipeline using GEARSET tool and used the tool for deployment automation.

Senior Salesforce Developer/Solution Engineer

Bell and Howell LLC
12.2016 - 03.2021
  • Communicated project status and progress to executive management
  • Customized Salesforce applications to match organizational needs
  • Implemented Salesforce CPQ for quoting purposes
  • Developed workflows for automated lead routing, escalation, and alerts
  • Integrated Salesforce with SAP using Jitterbit connector
  • Enabled Lightning Experience for internal users to boost productivity
  • Migrated to Salesforce Lightning with Lite Application customization
  • Worked with ANT and AUTORABIT for change management
  • Developed Visualforce pages to override standard page layouts.

Senior Salesforce Developer

Trial Card
01.2016 - 12.2016
  • Designed and implemented custom objects, fields, and page layouts
  • Enhanced Sales Cloud and Service Cloud functionalities
  • Developed Apex Classes, Triggers, Lightning Web Components (LWC), and Aura Components
  • Integrated Salesforce with external systems using REST API
  • Performed data migration using Data Loader and Jitterbit
  • Worked on interfacing thirdparty applications with Informatica Cloud.

Senior Salesforce Developer

Guardian Life Insurance
09.2015 - 12.2015
  • Provided support for existing Salesforce implementation
  • Worked on standard SDLC and Agile implementation techniques
  • Designed and deployed Apex Classes, Triggers, and Visualforce pages
  • Developed custom objects, fields, and validation rules
  • Implemented REST API for integrating Salesforce with SAP.

Salesforce Lead Developer

Lincoln Financial Group
09.2014 - 08.2015
  • Led development efforts and solution design for Force.com Implementation Project
  • Resolved issues and change requests in the existing Salesforce implementation
  • Created and deployed Apex Classes, Triggers, and Visualforce pages
  • Implemented REST API web services for SalesforceSAP integration
  • Led a global team of onshore and offshore developers.

Salesforce Consultant

Frontier Communications
01.2014 - 09.2014
  • Gathered requirements and documented solutions
  • Customized Salesforce objects, tabs, components, and Visualforce pages
  • Implemented an external app (DocuSign) for business needs
  • Integrated Salesforce with external quoting system (Sterling) using REST API
  • Implemented Agile development practices.

Salesforce Developer/Admin

Allscripts
10.2011 - 12.2013
  • Identified, planned, and implemented new Salesforce features
  • Developed Apex Classes, Triggers, and Visualforce pages
  • Proficient in data migration and deployments
  • Worked on Service Cloud enhancements and knowledge article migration.

Salesforce Developer/Admin

Presbyterian Healthcare
05.2010 - 10.2011
  • Implemented new Salesforce features and functions
  • Created custom objects, fields, and Visualforce pages
  • Proficient in data migration and deployments.

.NET Developer/Intern

Welkin Impex Pvt Ltd
08.2008 - 12.2009
  • Developed user interface using HTML, CSS, and JavaScript
  • Built reusable components using C#
  • Designed application architecture leveraging .NET Framework.

Education

M.S. in Computer Science of Major -

International Technological University
08.2013

Skills

  • Salesforce Development
  • Salesforce Integrations
  • Salesforce Community Cloud
  • Salesforce Data Loader
  • Salesforce CPQ (Configure, Price, Quote)
  • Salesforce Reporting and Dashboards
  • Java
  • JavaScript
  • HTML
  • CSS
  • SQL and Database Management
  • Agile Development Methodology
  • XML
  • JSON
  • Agile Methodology
  • Object-Oriented Programming
  • Process Automation
  • Version control
  • Salesforce development and design
  • RESTful APIs
  • Data Migration
  • Continuous integration
  • Source and Version Control: Git, Github
  • Software Development Standards
  • Software Testing and Validation
  • Software Documentation Control
  • API Design and Development
  • Javascript
  • Software Deployment
  • CRM Software
  • Software Development Tools: JIRA, Confluence
  • SDLC processes
  • Adaptability and Flexibility
  • Problem-solving aptitude
  • Decision-Making
  • Creative Problem-Solving
  • Programming
  • Analytical Skills
  • Scrum
  • Agile development methodologies
  • New Feature Development
  • Technical Writing

Certification

  • Salesforce Certified Platform App Builder Issued Apr 2013
  • Salesforce Certified Platform Developer I Issued Mar 2020
  • Salesforce Certified Platform Developer II Issued Feb 2023

Timeline

Senior Salesforce Developer

CMH Services
03.2021 - Current

Senior Salesforce Developer/Solution Engineer

Bell and Howell LLC
12.2016 - 03.2021

Senior Salesforce Developer

Trial Card
01.2016 - 12.2016

Senior Salesforce Developer

Guardian Life Insurance
09.2015 - 12.2015

Salesforce Lead Developer

Lincoln Financial Group
09.2014 - 08.2015

Salesforce Consultant

Frontier Communications
01.2014 - 09.2014

Salesforce Developer/Admin

Allscripts
10.2011 - 12.2013

Salesforce Developer/Admin

Presbyterian Healthcare
05.2010 - 10.2011

.NET Developer/Intern

Welkin Impex Pvt Ltd
08.2008 - 12.2009

M.S. in Computer Science of Major -

International Technological University
Giridhar Pidikiti