GIRIJA KUMARI MOHAN
OpenText Exstream Developer | Mainframe Developer
Loveland,USA
Summary
OpenText Exstream Developer with 10+ years of experience in designing, developing, and deploying customer communication solutions for high-volume enterprise applications. Expertise in Exstream components, data mapping, document composition, and multi-channel output delivery , with strong knowledge of CCM architecture and SDLC practices.
Proven experience in team leadership, client collaboration, code reviews, and production support. Background in Mainframe technologies with growing focus on AI/ML and cloud-based communication solutions .
Overview
10
10
years of professional experience
Work History
OpenText Exstream Developer - Data Engineer
IBM Corporation
Columbus, USA
07.2024 - 02.2026
- Led and guided a team of developers in designing and implementing OpenText Exstream-based customer communication solutions , ensuring adherence to coding standards and best practices
- Collaborated with onshore teams, business stakeholders, and clients to analyze requirements, propose technical solutions, and resolve complex issues
- Translated business requirements into technical design specifications and guided junior developers through implementation
- Designed and developed high-volume customer communications including statements, invoices, EOBs, and policy documents using OpenText Exstream
- Defined input data structures, variable mappings, and data dictionaries for dynamic document generation
- Built and configured output queues and multi-channel delivery formats (PDF, AFP, MPW) for batch and real-time processing
- Implemented rules, functions, templates, stylesheets, and advanced document structures for scalable communication systems
- Integrated Exstream with Communication Builder, Control Center, and Content Author for end-to-end document lifecycle management
- Performed code reviews and ensured compliance with Exstream design standards and SDLC practices
- Coordinated with QA teams to analyze defects, improve quality, and ensure successful UAT and production releases
- Provided regular status updates to project managers and stakeholders , ensuring transparency and timely delivery
- Worked closely with production support and release teams to deploy and maintain applications using Control Center
- Collaborated with OpenText support teams for product-related issues, enhancements, and clarifications
- Identified opportunities to optimize existing client systems and improve communication workflows
Senior OpenText Exstream Developer
IBM INDIA PVT LTD
Chennai, India
08.2020 - 07.2024
- Designed and developed enterprise-scale CCM solutions using OpenText Exstream for healthcare communication systems
- Created templates, pages, sections, advanced tables, and flow-based document logic for complex document generation
- Developed data mapping logic, variables, and reusable components for scalable and maintainable applications
- Worked on migration and modernization of legacy communication systems
- Configured and managed batch, on-demand, and interactive communication workflows
- Participated in Agile sprint planning , effort estimation, and delivery of user stories
- Ensured high-quality deliverables through testing, debugging, and validation of document outputs
- Collaborated with cross-functional teams to implement enhancements and resolve production issues
Associate
Cognizant Technology Solutions India Pvt Ltd
Chennai, India
11.2015 - 08.2020
- Led efforts in gathering and analyzing business requirements to create comprehensive documentation. Oversaw the development of business requirement documents and functional requirement specifications. Managed mainframe batch application development utilizing JCL and scheduling tools while adhering to design and architecture standards.
- Achieved successful project outcomes by mastering SDLC processes in healthcare domain. Delivered effective design, development, and maintenance of mainframe COBOL and JCL to meet project specifications.
- Responsibilities:
- Developed and maintained Exstream and xPression-based communication applications
- Created and enhanced document templates for letters, notices, and policy documents
- Implemented business rules, data mappings, and document logic using Dialogue Engine
- Supported UAT, QA testing, and production deployments
- Worked on batch processing and scheduling using JCL and mainframe tools
- Assisted in analysis, design, and implementation across SDLC phases
Education
Master of Science - Artificial Intelligence
Indiana Wesleyan University
Marion, IN08-2027
Bachelor of Engineering - Electrical And Electronics Engineering
Anna University
Chennai, India04-2015
Skills
- OpenText Exstream (v9, v95, v16, v22 – Communication Server/Control center)
- Communication Builder, Communication Designer, Content Author, Control Center and Empower
- End-to-end Customer Communication Management (CCM) architecture
- High-volume document composition (Statements, EOBs, Invoices, Letters, Policies)
- Multi-channel delivery (Batch, On-demand, Interactive)
- Template design, Flow pages, Sections, Advanced Tables
- Output management: PDF, AFP, MPW, Output Queues
- Data Dictionary, Variable mapping, Input data structures
- Rules, functions, reusable components development
- Integration with enterprise systems and communication servers
- Streamweaver
- OGL (Overlay Generation Language)
- PPFA (Page Printer Formatting Aid)
- DCF (Document Composition Facility)
- Document formatting, layout design, and print stream optimization
- COBOL, JCL, DB2, VSAM, REXX
- Strong experience in data mapping, transformation, and validation
- Exposure to XML / JSON data structures and schema-based design
- Variable data handling for dynamic document generation
- IBM Developer for z/OS (IDz)
- GitLab (version control)
- Endevor (source management)
- Control-M (batch scheduling & monitoring)
- Control Center (Exstream deployment)
- Agile methodologies, and release management
- RICOH Accessibility Designer (508C compliance)
Certification
- Completed Microsoft Azure Fundamental Az-900 on 2021-05-14
- Completed IBM Certified Advocate - Cloud v1 on 2021-12-27
- Completed Healthcare Jumpstart on 2022-12-07
- Completed AWS Certified Cloud Practitioner on 2023-03-13
Languages
English
Full Professional
Tamil
Native or Bilingual