Customer Sales Representative
Hertz
Albany, New York
06.2024 - 08.2024
- Assisted customers in selecting rental vehicles based on needs and preferences.
- Processed rental agreements and transactions using operating systems efficiently.
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Resolved customer inquiries and complaints, ensuring timely follow-up and resolution.
- Educated customers on rental terms, conditions, and vehicle features effectively.
- Informed customers about important policies and conditions on sales.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Managed rentals and returns processes for diverse customers.
- Monitored inventory levels and reported discrepancies to management for timely restocking actions.