Girrardia Jones

Pottstown,PA

Summary

Dynamic professional with a proven track record in behavior management and effective communication, honed across roles in education, healthcare, and retail sectors, including significant contributions at Pottstown School District. Specializes in enhancing student support and patient satisfaction through dedicated service and skilled assistance. Excels in fostering environments of continuous improvement and safety, demonstrating both hard and soft skills essential for diverse workplace settings.

Overview

years of professional experience

Work History

Paraprofessional

Pottstown School District

10.2018 - 06.2023

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Support Manager

Walmart

08.2014 - 09.2018

Managed daily operations to ensure smooth functioning of the support department.
Monitored employee and customer interactions to assess quality of service.
Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
Developed and maintained relationships with customers to enhance customer satisfaction.

CNA

Phoenixville Hospital

12.2010 - 01.2014

Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.

Education

High School Diploma - Cna

Northwestern Job Corps , Baltimore, MD

06.2009

Skills

Behavior Management
Effective Communication

Helping Students with Special Needs
Small Group and Individual Assistance

Timeline

Paraprofessional - Pottstown School District

10.2018 - 06.2023

Support Manager - Walmart

08.2014 - 09.2018

CNA - Phoenixville Hospital

12.2010 - 01.2014

Northwestern Job Corps - High School Diploma, Cna