Gisel Diaz
East Los Angeles,California
Summary
Hardworking and enthusiastic worker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
3
3
years of professional experience
Work History
Shift Leader
Its Boba Time
East Los Angeles, United States
02.2022 - Current
- Assisted in training new employees on shift operations.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Educated coworkers and customers about new products.
- Monitored employee performance to ensure compliance with company policies and procedures.
Intern
Cld Pr
Los Angeles, California
05.2022 - 08.2023
- Interned for the past two summers
- Gathered data for market research projects and analyzed findings to make recommendations.
- Supported various program activities, assisting with administrative tasks.
- Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
- Assisted with planning and execution of private, company and client events.
Food Handler
Daves Deli
04.2021 - 02.2022
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Guaranteed customer satisfaction by quickly delivering orders.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Education
Bachelor of Business Science - Business Administration
California State University - Dominguez Hills
Carson, CASkills
- Computer: Microsoft, Excel
- POS systems
- Social Media: Twitter, Instagram, Facebook, Ticktock
- Customer Service
- Language : Spanish&English
Timeline
Intern
Cld Pr
05.2022 - 08.2023
Shift Leader
Its Boba Time
02.2022 - Current
Food Handler
Daves Deli
04.2021 - 02.2022
Bachelor of Business Science - Business Administration
California State University - Dominguez Hills
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