An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Day and Nite
10 Charles street , Ny
09.2025 - Current
Act as the front-line representative of our service brands by managing inbound and outbound calls with customers, vendors, technicians, and partners.
Leverage company’s proprietary DBAnalytical system and third-party portals for service scheduling, job tracking, and performance reporting.
Maintain up-to-date and accurate records of service calls, technician availability, and work orders.
Monitor real-time technician activities and provide ongoing support to optimize service delivery.
Adapt and work seamlessly across various business divisions with a clear understanding of different departmental goals.
Assist in troubleshooting scheduling conflicts or service delays with professionalism and a solution-driven mindset
Concession Stand Cashier
UBS ARENA, Delaware North
Elmont, NY
02.2022 - Current
Maintained lobby and workstation cleanliness constantly to create a professional environment
Operating food preparation equipment
Delivered excellent customer service at the cash register to 125+ customers a shift
Maintain lobby and workstation cleanliness constantly to create a professional environment.
Customer Service Representative
Department of Motor Vehicles
Jamaica, NY
02.2024 - 08.2025
Greeted customers upon entering the store, providing a friendly and welcoming
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Replenished and arranged items to maintain appearance.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Assisted customers in locating items within the store, providing directions to departments as needed.
Bartender, Server
AMF
Garden City, NY
06.2022 - 11.2023
Provide excellent customer service
Greet customers and further explain menu options and help make suggestions based on conversation
Assisted and coordinated children's birthday parties
Provide the best experience to all patrons for an overall good time.
Daycare Teacher Assistant
Marcy's Precious Little 1's Daycare
Jamaica, NY
02.2022 - 09.2022
Works with children to promote their learning development
Assists in providing meals, snack, changing diapers, and bathroom time
Communicates with peers, children and parents professionally and warmly
Adheres to all health and safety policies and procedures while supervising the children at all times
Designs and follows a schedule full of activities and discover suitable teaching material.
Parking Lot Attendant Supervisor
UBS Arena, SP
Elmont, NY
11.2021 - 05.2022
Drive sales through engagement of customers and suggestive selling
Train new employees, and delegate tasks to new employees implemented by management
Advise staff on practical problem-solving skills using communication skills
Engage and assist in daily activities to ensure a clean and safe work environment.
Cashier
Mcdonalds
New York, NY
06.2018 - 05.2020
Greeting and welcoming guests and informing them on daily specials
Accurately taking orders and serving guests according to company policy
Keeping the workspace and guest services neat and clean.
Education
Associate of Arts in Psychology -
Borough of Manhattan Community College
Manhattan
01.2020
Forensic Psychology -
CUNY John Jay
Skills
Quick learner to computer systems
A great team player with great communication skills
Excellent time management skills
Food Handling Safety
Excellent Multi-Tasker
Youth Mentoring
Guest Relations
Social Perceptiveness
Conflict resolution
Scheduling coordination
Certification
Infant Brain Development
Obesity Prevention
Media Use and Safety with Children
ACEs and Trauma-Informed Practice developed by the CUNY School of Professional Studies
Identifying and Responding to Anaphylaxis: Elijah's Law