Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Gurparas Kaur

Lathrop,CA

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My experience as a sentinel at the Stockton Police Department has instilled in me a deep appreciation for the intricacies of law enforcement and a commitment to upholding the highest standards of safety and integrity. Collaborating closely with law enforcement professionals, I played a pivotal role in maintaining public safety, honing my ability to handle sensitive information with discretion and diligence. This experience not only sharpened my attention to detail but also enhanced my understanding of legal procedures and protocols. The exposure to the legal realm has fueled my interest in pursuing a career in a law office, where my unique blend of logistical coordination, managerial prowess, and law enforcement insights can contribute to a dynamic and collaborative legal environment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace.

Overview

5
5
years of professional experience

Work History

Logistics Coordinator

Khehra road lines inc
Lathrop, CA
07.2019 - 12.2023
  • Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
  • Managed paperwork and necessary information required for client shipments.

Manager

Mountain Mikes
Lathrop, CA
06.2019 - 12.2021
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

Customer Service Representative

Curry house restaurant
Fresno, CA
11.2018 - 06.2019
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Processed payments accurately and efficiently using POS system.

Education

High School Diploma -

HVM Convent School
Ludhiana
04-2018

Bachelor of Criminal Justice - Law Enforcement

California State University Sacramento
Sacramento, CA

Skills

  • Quick learner
  • Problem-Solving
  • Work ethic with foreign language
  • Flexibility, Integrity and Curiosity
  • Empathetic
  • Self-motivated and Mentoring
  • Active listening with Communication skills
  • Computer skills
  • Customer service skills
  • Interpersonal and Leadership skills
  • Management and Problem-solving skills

Affiliations

  • worker of Enrichment childcare NGO
  • Sentinel in Stockton Police department

Languages

Punjabi
Professional
Hindi
Professional

Accomplishments

  • graduate of sentinel academy in Stockton police department
  • shining star of the school award
  • district level champion of volleyball
  • district level champion of essay writing competition

Timeline

Logistics Coordinator

Khehra road lines inc
07.2019 - 12.2023

Manager

Mountain Mikes
06.2019 - 12.2021

Customer Service Representative

Curry house restaurant
11.2018 - 06.2019

High School Diploma -

HVM Convent School

Bachelor of Criminal Justice - Law Enforcement

California State University Sacramento
Gurparas Kaur