Gisele Coan
Jamestown,NY
Summary
Detail-oriented barista and cashier with a strong focus on customer transaction processing, issue resolution, and service efficiency. Committed to enhancing team collaboration and ensuring high customer satisfaction.
Overview
6
6
years of professional experience
Work History
Barista
Labyrinth Press Company
Jamestown, NY
05.2025 - Current
- Maintained cleanliness and organization of the workspace and equipment.
- Trained new baristas on equipment usage and customer service standards.
- Ensured compliance with food safety regulations during food preparation.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Cashier
Gypsy Moon Cake Company
Jamestown , NY
04.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assessed customer needs through active listening and observation.
Barista
Tim Hortons
Jamestown , NY
04.2024 - 05.2025
- Prepared and served a variety of coffee beverages to customers.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth operations during peak hours.
- Maintained cleanliness and organization of the workspace and equipment.
Education
High School Diploma -
Jamestown High School
Jamestown, NY01-2024
Skills
- Customer transaction processing
- Team collaboration
- Operational efficiency
- Issue resolution
- Initiative taking
- Opening and closing coordination
Timeline
Barista
Labyrinth Press Company
05.2025 - Current
Barista
Tim Hortons
04.2024 - 05.2025
Cashier
Gypsy Moon Cake Company
04.2020 - Current
High School Diploma -
Jamestown High School