Laura Smith
Mabank
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Dunkin Dounts
09.2024 - Current
- Prepared coffee and espresso beverages according to standardized recipes.
- Displayed donut case for customers to see and have options to choose from
- Maintained cleanliness and organization of workstations and equipment.
- Provided excellent customer service, ensuring positive experiences for guests.
Clerk
QuikTrip
01.2022 - 06.2024
- Processed customer transactions efficiently at the point of sale.
- Maintained cleanliness and organization of store displays and shelves.
- Assisted customers with inquiries and provided product information.
- Helped out in the kitchen making sure that there is fresh food in the warmers at all times
Team Member
MOOYAH Burgers, Fries & Shakes
03.2020 - 12.2021
- Prepared high-quality burgers, fries, and shakes for customer orders.
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted team members during peak hours to ensure smooth operations.
- Cash out customers at the register making sure their order is correct and the register is balanced out right at the end of the day.
- Check on customers in the dining room, making sure their experience is 100%.
Education
Anna High School
Anna, TxSkills
- Preparation techniques
- Coffee brewing
- Equipment maintenance
- Customer transaction processing
- Communication
- Problem solving
- Well organized
- Store opener
Certification
- Food Handlers License
- TABC License
Timeline
Barista
Dunkin Dounts
09.2024 - Current
Clerk
QuikTrip
01.2022 - 06.2024
Team Member
MOOYAH Burgers, Fries & Shakes
03.2020 - 12.2021
Anna High School