GISELE ENKHBAYAR
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Client Advisor
Lvmh, Louis Vuitton
03.2024 - Current
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Contributed to company growth by identifying new business opportunities and cross-selling services.
- Streamlined processes for improved efficiency, enabling quicker response times to client requests.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Conducted comprehensive financial analysis to provide clients with strategic investment advice.
- Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
- Monitored market movements closely to inform clients of potential risks or opportunities when making investments.
Client Advisor
Tory burch
10.2023 - 03.2024
- Built relationships with customers to encourage repeat business.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
SALES ASSOCIATE
Coach
08.2022 - 10.2023
- Understands organizational objectives and makes decisions that align with a company priorities and values
- Flexes personal selling techniques to contribute to overall store financial results
- Demonstrates persuasive, confident, friendly, and genuine service skills and selling behaviors
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Able to handle customer to a cash counter, prepares a packaging and ,manages a payment
- Fast leaner deep knowledge of all products in assigned Product category
- Discusses product features and builds sale by suggesting appropriate add on items to fit customers' specific needs, both hidden and expressed
- Boost cross selling and additional sales - Being able to work in team as well as alone
- 'Managed over 50 customer text per day.'
- "Increased my monthly goal sales by 10%-20%".
Passenger Sales and Services Agent, Supervisor
Korean Air
06.2012 - 06.2017
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Hired, trained, and motivated employees to provide exceptional passenger care and support.
- Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
- Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
- Prepared detailed passenger manifests and other reports to meet organizational needs.
- Processed information quickly to take immediate action during unexpected or serious situations.
- Maintained and completed administrative records and documents to meet company requirements.
- Partnered with flight department to meet inflight and station operational obligations.
- Managed over 200 customer calls per day during the delay
Education
Bachelor of Arts - Administrative Lawyer
Ulaanbaatar Erdem Sudlal
UlaanbaatarAssociate of Arts - Air travel and Tourism
Suwon Science College
KoreaKorean Language Level C2 -
University of Suwon
Seoul, KoreaSkills
- Sales Goal Attainment
- Multitasking Strengths
- Excellent People Skills
- Sales Expertise
- Consultative Selling
- Cross-selling techniques
- Client Retention Strategies
- Client interaction
- POS System Operations
- Microsoft Access
Certification
Basic Microsoft Office programs
Certified for QA Standards (Passenger Traffic) KOREAN AIR
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Mongolian
Native or Bilingual
Timeline
Client Advisor
Lvmh, Louis Vuitton
03.2024 - Current
Client Advisor
Tory burch
10.2023 - 03.2024
SALES ASSOCIATE
Coach
08.2022 - 10.2023
Passenger Sales and Services Agent, Supervisor
Korean Air
06.2012 - 06.2017
Bachelor of Arts - Administrative Lawyer
Ulaanbaatar Erdem Sudlal
Associate of Arts - Air travel and Tourism
Suwon Science College
Korean Language Level C2 -
University of Suwon
Basic Microsoft Office programs
Certified for QA Standards (Passenger Traffic) KOREAN AIR
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