GISELE RABENA
Las Vegas,USA
Summary
Dedicated professional with strong customer service skills, enhancing brand reputation and driving customer loyalty through effective communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Team Member
SKIMS
Las Vegas, NV
09.2025 - Current
- Delivered personalized styling assistance, educating customers on fits, fabrics, and sizing to drive confident purchasing decisions
- Consistently met or exceeded daily and weekly sales goals in a high-traffic retail environment
- Maintained strong product knowledge across new drops, core collections, and limited releases
- Collaborated with team members to maintain a clean, organized, and luxury-focused store environment
- Executed floor sets consistently and accurately, ensuring visual standards were met and new collections were merchandised on schedule
- Completed replenishment tasks efficiently, maintaining full size runs and consistent product availability on the sales floor
- Assisted with shipment processing and timely floor placement of new product
- Processed POS transactions, returns, and exchanges with accuracy and professionalism
- Provided expert sizing guidance for bras and shapewear, helping customers find the perfect fit and enhancing confidence and satisfaction
Senior Brand Ambassador
Aerie By American Eagle Outfitters
Henderson, Nevada
07.2024 - 11.2025
- Verified prices, scanned items, applied discounts, and printed receipts to complete customer transactions.
- Assisted customers with completing purchases, finding items, and enrolling in reward programs.
- Monitored the sales floor and merchandise displays, restocking or rearranging products as needed.
- Provided each customer with excellent, personalized service to increase sales and satisfaction.
- Operated the POS system to handle sales, returns, online orders, and gift card activations.
- Stocked merchandise, labeled items clearly, and arranged them by size or color.
- Collaborated with store teams to maintain visual merchandising standards and ensure consistency with brand guidelines.
- Assisted in training new ambassadors on brand values, product features, and customer interaction techniques.
- Performing store operations such as opening/closing, handling registers and managing overrides
- Assisted with visual merchandising, floor sets, and promotional launches to maintain brand presentation standards
- Processed BOSS orders and fulfilled customer pickups accurately and efficiently
- Led team leadership segments, reinforcing brand standards, sales goals, and customer engagement strategies
BRAND REPRESENTATIVE
Abercrombie & Fitch
Las Vegas, NV
06.2025 - 09.2025
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Provided exceptional customer service to enhance brand reputation.
- Used consultative sales techniques to uncover customer questions and needs.
- Enhanced store presentation by maintaining a clean, organized, and visually appealing environment.
- Handled register operations with precision, maintaining transaction accuracy and efficiency.
- Managed backstocking operations to ensure product availability and organization.
- Executed floorsets to optimize product placement and enhance visual merchandising.
Education
High School Diploma -
Basic Academy Of International Studies
Henderson, NV05-2023
Skills
- Customer service
- Inventory management
- Problem solving
- Effective communication
- Team collaboration
- Adaptation to change
- Time management
- Attention to detail
Timeline
Team Member
SKIMS
09.2025 - Current
BRAND REPRESENTATIVE
Abercrombie & Fitch
06.2025 - 09.2025
Senior Brand Ambassador
Aerie By American Eagle Outfitters
07.2024 - 11.2025
High School Diploma -
Basic Academy Of International Studies