Gisele Valdez
San Jose,CA
Summary
I am a reliable worker who can quickly master new concepts and skills. I am passionate about helping customers and creating satisfying experiences. I have a good history of providing great service and support. I always strive to be a hardworking employee with customer service, multitasking, and time management abilities. I hope to give every customer a positive and memorable experience. I am experienced in fast-paced environments and adaptable to last-minute changes. I tend to thrive under pressure and consistently earn high marks for work quality and speed. I am also a motivated high school student with a track record of academic excellence looking for a part-time work and with my new school schedule am able to work whenever I am needed. My intentions from this job is to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Barista/Cashier Team Lead
Shake Sum Cafe
Sunnyvale, CA
06.2024 - 08.2024
- Greeted customers and took orders for drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety protocols while operating blenders, mixers and other kitchen equipment.
- Prepared smoothies according to customer specifications.
- Trained new employees on proper shake making techniques and procedures.
Coaching Assistant
Santa Clara PAL Softball
Santa Clara, California
06.2023 - 07.2023
- Assisted coaches in planning and organizing practice sessions.
- Provided support to players by helping them improve their individual skills.
- Maintained up-to-date records of player attendance and progress.
- Organized sports equipment for practices and games.
- Assisted with the game plans and strategies.
- Attended team meetings, took notes, and followed instructions from coaches.
- Developed relationships with players to understand their needs better.
- Assisted in creating a positive atmosphere within the team.
- Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
Snack Bar Volunteer
Santa Clara Police Activities League
Santa Clara, CA
06.2022 - 07.2022
- Organized and restocked snack bar shelves.
- Assisted customers with selecting snacks, drinks, and other items.
- Processed cash and credit card payments accurately and efficiently.
- Kept work area clean at all times by wiping down counters, cleaning tables, sweeping floor.
- Followed proper sanitation procedures when handling food items.
- Restocked condiments such as khup and mustard on a regular basis.
- Greeted customers warmly upon entering the snack bar area .
- Answered questions from customers regarding menu items or services offered .
- Resolved customer complaints in an efficient manner .
- Performed opening, closing duties including setting up, breaking down station .
Education
High School Diploma -
Wilson High School
Santa Clara, CA05-2026
Skills
- Opening and closing duties
- Drink/Food Preparation
- Multilingual in Spanish
- Handling Difficult Customers
- Engaging personality
- Organizational ability
- Inventory
Timeline
Barista/Cashier Team Lead
Shake Sum Cafe
06.2024 - 08.2024
Coaching Assistant
Santa Clara PAL Softball
06.2023 - 07.2023
Snack Bar Volunteer
Santa Clara Police Activities League
06.2022 - 07.2022
High School Diploma -
Wilson High School