- Customer service: Welcoming and saying goodbye to guests when they place or pick up their order.
- Taking orders: Using proper phone etiquette and menu knowledge to take orders
- Packaging orders: Demonstrating organization and accuracy when packaging orders
- Providing quotes: Partnering with Restaurant Managers to provide accurate quotes to guests on order completion times
- Collaborating with staff: Working with Back of House staff to complete orders
- Using the POS system: Using the point of sale (POS) system to place orders, process sales, and handle transactions
Roadie server job description
- Providing great service: Servers are responsible for ensuring that guests have a great dining experience. They should greet customers with a smile, and make them feel welcomed and valued.
- Taking orders: Servers take food orders from guests and deliver them to the kitchen. They should also provide information to help customers choose their food and drinks.
- Serving food and drinks: Servers bring customers their meals and deliver checks when they are finished eating.
- Using the POS system: Servers use the point of sale system correctly and effectively.
- Reconciling money: Servers reconcile money at the end of each shift.
- Maintaining proper etiquette: Servers maintain proper etiquette with all staff members and guests.