GISELLE AVELLANEDA ESPINOZA
Houston,Texas
Summary
Clinical care professional with strong expertise in patient care and support, ensuring optimal health outcomes. Proven ability to work effectively in team settings, adapting to changing needs and collaborating closely with medical staff. Skilled in administering medication, monitoring patient vitals, and providing compassionate assistance. Known for reliability, empathy, and focused approach to achieving results.
Overview
9
9
years of professional experience
Work History
Lead Clinical Care Assistant
Innovista Medical Center
02.2023 - Current
- Assisted with diagnostic tests such as EKGs or blood draws, Pap smears, POCT Testing, Wound care.
- Ordered all clinic supplies, medications and vaccines needed.
- Assisted in Front desk duties such as checking patients in and out, insurance assistance, scheduling, phone calls.
- Blood draws, specimen collections at a lab setting in office.
- Streamlined communication between healthcare providers through clear verbal and written reporting on patient conditions.
- Contributed to interdisciplinary team meetings, offering insights into individual patient needs for optimal care planning.
- Facilitated timely medication administration by efficiently organizing and distributing medications under nurse supervision.
- Enhanced patient satisfaction by providing compassionate and efficient clinical care.
- Exemplified excellent time management skills through balancing multiple patient assignments simultaneously without sacrificing quality of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Certified Clinical Medical Assistant
Rheumatology Center of Houston
12.2020 - 03.2022
- Assisted physicians and clinicians with examinations, procedures and vital signs monitoring
- Supported front office billing, scheduling and patient check-ins
- Cleaned, prepared and maintained examination rooms and treatment areas
- Organized, reviewed and forwarded incoming test results to care teams
- Prepared patients for examinations, procedures and treatments
- Contributed to reduction in patient wait times with actionable solutions surrounding patient check-in processes
- Administered injections and medications, dressed wounds and collected lab specimens for tests
- Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions
- Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients and scanning documents
- Answered phone calls and scheduled or followed-up on appointments
- Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR)
Certified Medical Assistant
Houston Digestive Diseases Consultants
10.2019 - 02.2020
- Greet and prepare patients for examination or procedure with physician/provider
- Obtain vital signs, room patient, record medical history, medications, and other patient information as directed by physician/provider, assist the physician/provider with physical exam or procedure, and scan appropriate medical documents
- Administrative skills in answering phones, scheduling appointments, called in patient medications
- Provide patient education, imaging orders, referral information, and discharge instructions for medications and/or treatment, as applicable
- Accurately and in a timely manner document patient information, maintain patient files, records, and other information
- Notify patients of test results, ordered prescriptions, and/or follow-up appointments
- Translated for physicians' medications, medical terminology, patient symptoms
- Reviewed patient records of procedures done by a physician, procedures start time and end time, faxed and confirmed patient insurances
- Deposited bank patient checks and bills
Medical Assistant
Bhagwat Patel
06.2019 - 07.2019
- Recorded patient's medical history, vital statistics, or information such as test results in medical records
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean
- Interviewed patients to obtain medical information and measured their vital signs, weight, and height
- Showed patients to examination rooms and prepared them for the physician
- Prepared and administered medications as directed by the physician
- Authorized drug refills and provided prescription information to pharmacies
- Provided telephone and office support including faxing and filing, greeting customers, scheduling appointments, and maintained office medical files
- Interviewed patients, measured vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patient's charts
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Helped physicians examine and treat patients, handling those instruments or materials or performing such tasks as giving injections or removing sutures
General Store Associate
Dollar General
09.2018 - 12.2018
- Cashiered, stocked, and completed inventory
- Kept store sanitary and organized at all times
Host
Fajita Flats
05.2016 - 12.2016
- Greeted guests and sat them at tables or in waiting areas
- Answered telephone calls and responded to inquiries or transferred calls
- Operated cash registers to accept payments for food and beverages
Education
Assistant Diploma -
Altierus Career College
Houston TX01.2019
Education Diploma -
Houston Community College
Houston TX01.2017
Skills
- CPR Certified
- HIPAA Certified
- Medical supplies inventory
- Phlebotomy & Vital Signs
- Clinical and administrative support
- Medical front desk management
- Medication administration
Timeline
Lead Clinical Care Assistant
Innovista Medical Center
02.2023 - Current
Certified Clinical Medical Assistant
Rheumatology Center of Houston
12.2020 - 03.2022
Certified Medical Assistant
Houston Digestive Diseases Consultants
10.2019 - 02.2020
Medical Assistant
Bhagwat Patel
06.2019 - 07.2019
General Store Associate
Dollar General
09.2018 - 12.2018
Host
Fajita Flats
05.2016 - 12.2016
Assistant Diploma -
Altierus Career College
Education Diploma -
Houston Community College
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