GISELLE AVELLANEDA ESPINOZA
Innovista Medical Center
Houston,TX
2
Languages
1
Certification
10
years of professional experience
Led patient care initiatives through strong collaboration with medical staff to enhance health outcomes.,Fostered teamwork in dynamic environments to address evolving patient needs effectively.,Oversaw medication administration and patient monitoring while delivering empathetic support.
Work History
Lead Clinical Care Assistant
3 Years 6 Months- Assisted with diagnostic tests such as EKGs or blood draws, Pap smears, POCT Testing, Wound care.
- Ordered all clinic supplies, medications and vaccines needed.
- Assisted in Front desk duties such as checking patients in and out, insurance assistance, scheduling, phone calls.
- Blood draws, specimen collections at a lab setting in office.
- Streamlined communication between healthcare providers through clear verbal and written reporting on patient conditions.
- Contributed to interdisciplinary team meetings, offering insights into individual patient needs for optimal care planning.
- Facilitated timely medication administration by efficiently organizing and distributing medications under nurse supervision.
- Enhanced patient satisfaction by providing compassionate and efficient clinical care.
- Exemplified excellent time management skills through balancing multiple patient assignments simultaneously without sacrificing quality of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Certified Clinical Medical Assistant
1 Year 3 Months- Assisted physicians and clinicians with examinations, procedures and vital signs monitoring.
- Supported front office billing, scheduling and patient check-ins.
- Cleaned, prepared and maintained examination rooms and treatment areas.
- Organized, reviewed and forwarded incoming test results to care teams.
- Prepared patients for examinations, procedures and treatments.
- Contributed to reduction in patient wait times with actionable solutions surrounding patient check-in processes.
- Administered injections and medications, dressed wounds and collected lab specimens for tests.
- Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
- Performed gamut of tasks, including maintaining files, verifying insurance claims on behalf of patients and scanning documents.
- Answered phone calls and scheduled or followed-up on appointments.
- Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR).
Certified Medical Assistant
4 Months- Greet and prepare patients for examination or procedure with physician/provider.
- Obtain vital signs, room patient, record medical history, medications, and other patient information as directed by physician/provider, assist the physician/provider with physical exam or procedure, and scan appropriate medical documents.
- Administrative skills in answering phones, scheduling appointments, called in patient medications.
- Provide patient education, imaging orders, referral information, and discharge instructions for medications and/or treatment, as applicable.
- Accurately and in a timely manner document patient information, maintain patient files, records, and other information.
- Notify patients of test results, ordered prescriptions, and/or follow-up appointments.
- Translated for physicians' medications, medical terminology, patient symptoms.
- Reviewed patient records of procedures done by a physician, procedures start time and end time, faxed and confirmed patient insurances.
- Deposited bank patient checks and bills.
Medical Assistant
1 Month- Recorded patient's medical history, vital statistics, or information such as test results in medical records.
- Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interviewed patients to obtain medical information and measured their vital signs, weight, and height.
- Showed patients to examination rooms and prepared them for the physician.
- Prepared and administered medications as directed by the physician.
- Authorized drug refills and provided prescription information to pharmacies.
- Provided telephone and office support including faxing and filing, greeting customers, scheduling appointments, and maintained office medical files.
- Interviewed patients, measured vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patient's charts.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Helped physicians examine and treat patients, handling those instruments or materials or performing such tasks as giving injections or removing sutures.
General Store Associate
3 Months- Cashiered, stocked, and completed inventory.
- Kept store sanitary and organized at all times.
Host
7 Months- Greeted guests and sat them at tables or in waiting areas.
- Answered telephone calls and responded to inquiries or transferred calls.
- Operated cash registers to accept payments for food and beverages.
Education
Trade school
Skills
Medical supplies inventory
Microsoft Office
Clinic experience
Working with individuals with mental health conditions
Care documentation
Medical assisting
Word processing
Microsoft Word
Phlebotomy & Vital Signs
Patient scheduling systems
Patient interaction
Patient management software
Medical referrals
Working with seniors
Chronic disease management
Documentation
Handling
Microsoft PowerPoint
Older adults
Clinical information systems
Microsoft Outlook
Collaborative technology platforms
Working with individuals from diverse cultural backgrounds
Customer service
CPR Certified
Medication administration
Customer communication
Managing patient records
Slack
Communication platforms
Medical front desk management
Electronic health records (EHR) management
Microsoft Excel
Medical office experience
Google Workspace
Emotional support for patients
Vital signs
HIPAA Certified
Telehealth platforms
Computer skills
Working with individuals with chronic illnesses
Clinical and administrative support
Client interaction via phone calls
CRM system proficiency
Medical documentation
Video conferencing software
Phlebotomy
Phone communication
Telehealth experience
Coaching
Zoom
HIPAA compliance
Vital signs monitoring
Basic life support
Patient care
Certification
- BLS Certification
- Certified Medical Assistant
- May 2023
- First Aid Certification
- CCMA Certification
- CPR Certification
- AHA Certification
Languages
Spanish - Expert
English - Expert
Timeline
Lead Clinical Care Assistant
Innovista Medical Center
02.2023 - CurrentRead More
Certified Clinical Medical Assistant
Rheumatology Center of Houston
12.2020 - 03.2022Read More
Certified Medical Assistant
Houston Digestive Diseases Consultants
10.2019 - 02.2020Read More
Medical Assistant
Bhagwat Patel
06.2019 - 07.2019Read More
General Store Associate
Dollar General
09.2018 - 12.2018Read More
Host
Fajita Flats
05.2016 - 12.2016Read More
Houston Community College
Read More
Altierus Career College
Read More
Trade school
Read More