Summary
Overview
Work History
Education
Skills
Timeline
Generic
Giselle Bermudez

Giselle Bermudez

Medley,FL

Summary

Dynamic Front Desk Administrator at Guerrero Dental Group with exceptional communication and customer service skills. Successfully improved patient satisfaction through effective issue resolution and efficient appointment scheduling. Proficient in billing and insurance verification, ensuring seamless operations and positive patient experiences.

Overview

2
2
years of professional experience

Work History

Front Desk Administrator

Guerrero Dental Group
08.2023 - Current

I greet patients upon arrival, answer their calls, and promptly address their questions and concerns, improving their satisfaction.
I verify dental insurance eligibility for each patient in the office and inform them of their benefits.

I bill insurance companies based on the procedures required for each patient, leaving a treatment plan on file for each patient.
I collect accounts payable, deposits, and record-keeping from each patient, as well as payment for procedures.
I oversee appointment scheduling and coordinate itineraries for both patients and staff.
I coordinate events and meetings, ensuring smooth logistics and positive outcomes.
I conduct periodic inventory checks on supplies, allowing for proactive replenishment before shortages cause delays.


Dental Assistant

Divine Smile
02.2023 - 08.2023
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Sterilized instruments for procedures daily.
  • Arranged instruments, medications, and required materials for dental procedures.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Education

Dental Assistant -

My Compumed
Hialeah, FL
08-2024

Skills

  • Formatting expertise
  • Effective issue resolution
  • Customer service orientation
  • File organization
  • Hospitality services
  • Exceptional communication
  • Administrative skills
  • Reception area maintenance

Timeline

Front Desk Administrator

Guerrero Dental Group
08.2023 - Current

Dental Assistant

Divine Smile
02.2023 - 08.2023

Dental Assistant -

My Compumed
Giselle Bermudez