Dynamic Front Desk Administrator at Guerrero Dental Group with exceptional communication and customer service skills. Successfully improved patient satisfaction through effective issue resolution and efficient appointment scheduling. Proficient in billing and insurance verification, ensuring seamless operations and positive patient experiences.
I greet patients upon arrival, answer their calls, and promptly address their questions and concerns, improving their satisfaction.
I verify dental insurance eligibility for each patient in the office and inform them of their benefits.
I bill insurance companies based on the procedures required for each patient, leaving a treatment plan on file for each patient.
I collect accounts payable, deposits, and record-keeping from each patient, as well as payment for procedures.
I oversee appointment scheduling and coordinate itineraries for both patients and staff.
I coordinate events and meetings, ensuring smooth logistics and positive outcomes.
I conduct periodic inventory checks on supplies, allowing for proactive replenishment before shortages cause delays.