Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Giselle Brown

Greensboro,NC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Eager [Job Title] always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

3
3
years of professional experience

Work History

Barista

Clean Juice
06.2021 - 12.2023
  • Used POS system to accurately enter orders and process payments.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted additional items with beverages, increasing store sales.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Babysitter

Independent Work
08.2021 - 08.2023
  • Administered medications, following strict instructions from parents and medical labels.
  • Guided school homework and read bedtime stories to support development.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

Bachelor of Science - Psychology

North Carolina A & T State University
Greensboro, NC
05.2026

Skills

  • Decision-Making
  • Point of Sale Knowledge
  • Quality Control
  • Performance Improvement
  • Front of House Operations
  • Relationship Building
  • Cash Handling
  • Hospitality service expertise
  • Professional Demeanor
  • Ordering Procedures
  • Attention to Detail
  • Customer Service

Accomplishments

  • Achieved a honors leadership society certification
  • Chancellors list for the 2023-2024 fall semester at North Carolina A&T
  • CPR Certified
  • Current 3.6 GPA
  • Resolved product issue through consumer testing.
  • Redesigned coffee menu for improved readability.
  • Promoted to Shift after 3 months.
  • An active member of a medical Brigade club

Timeline

Babysitter

Independent Work
08.2021 - 08.2023

Barista

Clean Juice
06.2021 - 12.2023

Bachelor of Science - Psychology

North Carolina A & T State University

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Giselle Brown