Giselle D Cortez
Newark,CA
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
Work History
Receptionist
Vca Palo Alto Animal Hospital
12.2021 - 03.2024
- Answer phone calls, schedule appointments/ confirm appointments , request prescriptions for clients.
- Direct clients with helpful and knowledgeable information.
- Take insurance information/ payment method.
Receptionist
Dr. Amandeep B. Virk DDS
06.2024 - 08.2024
- Provide excellent customer service.
- Check patients in / out as well as scheduling appointments.
- Making sure insurance information is up to date or taking payment methods.
- Answering high call volume phone calls, sending emails or text messages.
Host/Server
On the Border Mexican Grill
03.2019 - 02.2020
- Provide excellent customer service, coordinate people to their dining tables, prepare online orders/pick up orders, answered phone calls and coordinated reservations
Education
Psychology
FootHill College
01.2020
Diploma -
Newark Memorial High school
01.2018
Skills
References
- Jessica, Co-worker, 650-537-8948
- Ruby, Family friend; WIC employee, 510-200-1557
- Marisa, Manager, 949-466-4095
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Dr. Amandeep B. Virk DDS
06.2024 - 08.2024
Receptionist
Vca Palo Alto Animal Hospital
12.2021 - 03.2024
Host/Server
On the Border Mexican Grill
03.2019 - 02.2020
Psychology
FootHill College
Diploma -
Newark Memorial High school
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