Giselle Cruz
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Eyelash Artist
Self Employed Services
10.2023 - Current
- Consult with clients to understand their desired eyelash extension style, length, curl, and thickness preferences
- Customize eyelash extensions to enhance each client's natural eye shape and features
- Educate clients on proper aftercare techniques to maintain the longevity and health of their eyelash extensions
- Provide excellent customer service, building rapport with clients to ensure satisfaction and loyalty
- Resolve any client concerns or complaints professionally and promptly, striving to achieve positive outcomes
- Upsell additional services and retail products to enhance the client's experience and increase revenue
- Keep detailed client records, including consultation notes, treatment plans, and product recommendations
Associate
Souvenir Shop
01.2012 - 04.2021
- Maintained a neat and organized store environment by restocking shelves, arranging displays, and ensuring cleanliness
- Monitored inventory levels and communicate any stock shortages or discrepancies to management. Maintained up-to-date knowledge of store sales, payment policies and security standards
- Handled customer inquiries, concerns, and complaints professionally and escalate issues to management when necessary
- Assisted with other tasks as needed, including but not limited to pricing merchandise, processing returns, and conducting inventory audits
- Performed opening and closing duties such as unlocking/locking doors, counting cash drawers, and securing the premises
Education
Bachelor of Science - Industrial Engineering
Camilo Cienfuegos
Matanza, Cuba07.2019
Skills
- Interpersonal Communication
- Detail-oriented
- Teamwork and Cooperation
- Basic Mathematics
- Time Management
- Adaptability
- Problem-Solving
Certification
Certificate of Completion - Beginners Lash Extension Course by Miami Lash Room
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Eyelash Artist
Self Employed Services
10.2023 - Current
Associate
Souvenir Shop
01.2012 - 04.2021
Bachelor of Science - Industrial Engineering
Camilo Cienfuegos
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