Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giselle Escamilla

Eagle Pass

Summary

Resourceful professional with a strong background in customer service and team collaboration. Known for effectively handling customer inquiries and resolving issues while ensuring safety and compliance in correctional settings.

Dedicated Correctional Officer with expertise in safety monitoring, self-defense techniques, and search procedures. Proven ability to de-escalate incidents and maintain order in high-pressure environments.

Overview

2
2
years of professional experience

Work History

Correctional Officer

Maverick County Sheriff Office
11.2024 - 02.2025
  • Monitored inmate behavior to ensure safety and compliance with facility regulations.
  • Conducted regular inspections of cells and common areas for contraband.
  • Responded promptly to incidents, employing de-escalation techniques to maintain order.
  • Maintained accurate logs of daily activities, incidents, and inmate interactions.
  • Assisted in the transportation of inmates to court appearances and medical appointments.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Cashier

McDonald's
04.2023 - 11.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of dining and service areas to enhance customer experience.
  • Assisted in training new cashiers on register operations and customer service protocols.
  • Handled customer inquiries and complaints with professionalism and resolution-oriented mindset.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

Store
07.2024 - 09.2024
  • Collaborated with team members to ensure timely service during peak hours, improving workflow efficiency.
  • Monitored inventory levels at registers, reporting discrepancies to management as needed.
  • Implemented promotional displays, increasing visibility of special offers to customers.
  • Developed knowledge of menu items to provide accurate information and recommendations to patrons.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

C.C. Winn High School
Eagle Pass, TX

Skills

  • Safety
  • Self-defense techniques
  • Booking procedures
  • Suicide prevention
  • Search procedures

Languages

Spanish
English

Timeline

Correctional Officer

Maverick County Sheriff Office
11.2024 - 02.2025

Cashier

Store
07.2024 - 09.2024

Cashier

McDonald's
04.2023 - 11.2024

High School Diploma -

C.C. Winn High School