Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Giselle Esparza

Summary

Dynamic kitchen professional with extensive experience at Brew N Bake, excelling in food preparation and maintaining high standards of cleanliness. A proactive team player with strong time management skills, I effectively streamlined operations and enhanced customer satisfaction through attentive service and precise cash handling. Committed to delivering quality in fast-paced environments.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.

Developed key skills in high-demand kitchen environment, including effective teamwork and maintaining cleanliness standards. Demonstrated ability to follow instructions precisely and support efficient kitchen operations. Seeking to transition into new field, leveraging strong organizational and multitasking abilities.

Offering solid foundation in teamwork and adaptability, eager to learn and develop in kitchen environment. Brings quick learning ability and attention to detail crucial for maintaining kitchen cleanliness and food safety. Ready to use and develop skills in food preparation and organization in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Kitchen Staff Member

Brew N Bake
10.2024 - Current
  • Assisted chefs in food preparation, ensuring high standards of cleanliness and organization.
  • Operated kitchen equipment, adhering to safety protocols and maintenance procedures.
  • Collaborated with team members to ensure timely delivery of meals during peak hours.
  • Maintained inventory levels, restocking supplies as needed to support kitchen operations.
  • Followed recipes accurately, contributing to consistent quality and presentation of dishes.
  • Supported dishwashing duties, promoting a clean and efficient work environment.
  • Adapted quickly to changing tasks and priorities in fast-paced kitchen settings.

Kitchen Assistant

Brew N Bake
10.2024 - Current
  • Assisted in food preparation and assembly, ensuring adherence to safety and hygiene standards.
  • Maintained cleanliness and organization of kitchen equipment and workstations for optimal efficiency.
  • Operated kitchen appliances safely, following established protocols to minimize risks.
  • Collaborated with team members to streamline workflow and improve overall kitchen operations.
  • Supported chefs during meal service, helping to expedite orders and meet customer demands.
  • Managed inventory by restocking supplies and monitoring expiration dates to reduce waste.
  • Implemented proper food storage techniques to ensure freshness and compliance with health regulations.
  • Adapted quickly to changing priorities in a fast-paced environment, demonstrating flexibility under pressure.

Cashier

Brew N Bake
10.2024 - Current
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and register management.
  • Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area, contributing to a pleasant environment for customers.
  • Assisted in training new cashiers on operational procedures and customer service best practices.
  • Collaborated with team members to optimize checkout speed during peak hours, improving overall efficiency.
  • Monitored inventory levels at point of sale, alerting management to low stock items for timely replenishment.
  • Utilized POS systems proficiently for processing sales, returns, and exchanges while maintaining data integrity.
  • Implemented promotional displays at checkout to increase product visibility and boost impulse purchases.

Barista

Brew N Bake
10.2024 - Current
  • Prepared espresso-based beverages with precision and attention to quality standards.
  • Trained new baristas on beverage preparation techniques and customer service best practices.
  • Managed inventory levels, ensuring optimal stock of coffee beans and supplies for daily operations.
  • Streamlined workflow processes to enhance efficiency during peak service hours.
  • Provided exceptional customer service, fostering positive relationships with regular patrons.
  • Maintained cleanliness and organization of workstations in compliance with health regulations.
  • Assisted in developing seasonal beverage menus based on customer feedback and trends.
  • Collaborated with team members to create a supportive work environment focused on team success.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Cashier Assistant

Billy's Donuts
06.2023 - 08.2024
  • Processed customer transactions efficiently, ensuring accurate cash handling and balanced registers.
  • Assisted customers with inquiries, providing information on products and services to enhance shopping experience.
  • Managed inventory replenishment, maintaining organized displays for optimal product visibility and accessibility.
  • Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
  • Implemented best practices for cash management, enhancing overall transaction accuracy and accountability.
  • Resolved customer complaints effectively, fostering positive relationships and encouraging repeat business.
  • Met customer needs through polite, friendly and attentive service.
  • Monitored store environment for safety compliance, contributing to a secure shopping atmosphere for customers and staff.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.

Customer Service Cashier

Billy's Donuts
06.2023 - 08.2024
  • Processed customer transactions accurately using point-of-sale system.
  • Resolved customer inquiries and complaints efficiently to enhance satisfaction.
  • Maintained clean and organized checkout area to promote a positive shopping experience.
  • Collaborated with team members to improve workflow and reduce wait times during peak hours.
  • Monitored inventory levels at the register, ensuring product availability for customers.
  • Implemented upselling techniques that increased overall sales without compromising service quality.
  • Provided feedback to management on store operations, contributing to process improvements and training initiatives.

Education

Brazosport High School
1800 W 2nd St, Freeport, TX 77541

Skills

  • Food preparation
  • Organization and cleanliness
  • Cleaning and sanitizing
  • Safe food handling
  • Workstation setup
  • Supply restocking
  • Sanitary food handling procedures
  • Ingredient preparation
  • Allergy awareness
  • Temperature monitoring
  • Friendly and outgoing
  • Time management
  • Attention to detail
  • Problem-solving
  • Cash handling
  • Team player
  • Active listener

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Kitchen Staff Member

Brew N Bake
10.2024 - Current

Kitchen Assistant

Brew N Bake
10.2024 - Current

Cashier

Brew N Bake
10.2024 - Current

Barista

Brew N Bake
10.2024 - Current

Cashier Assistant

Billy's Donuts
06.2023 - 08.2024

Customer Service Cashier

Billy's Donuts
06.2023 - 08.2024

Brazosport High School
Giselle Esparza