Giselle Fitzgerald
Seattle,WA
Summary
Proactive administrative professional experienced in supporting multiple leaders, coordinating events and priorities, and managing details across teams to ensure seamless execution. Avid runner and outdoor enthusiast with a strong drive for organization, preparation, and follow through.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Client Relationship Specialist
Charles Schwab
01.2025 - Current
- Provide daily administrative and operational support to multiple Vice President Financial Consultants. Anticipate needs and manage competing priorities across leadership, client, and branch responsibilities.
- Coordinate complex calendars, meetings, and travel logistics. Ensure schedules, materials, attendees, and follow up are organized and completed accurately.
- Plan and execute client appreciation events, seminars, and internal branch events. Manage logistics and coordinate with cross functional partners from planning through execution.
- Prepare reports, presentations, and mass client communications using Microsoft Suite, including Excel, OneNote, and Planner. Maintain accuracy and attention to detail across high volume work.
- Serve as a trusted liaison between Financial Consultants, clients, internal departments, and external partners. Handle confidential information with discretion and professionalism.
- Track service requests and action items from initiation through completion. Proactively identify issues and coordinate solutions to keep priorities moving forward.
- Leverage AI powered tools and automation to streamline administrative workflows. Support content development and improve process efficiency.
Bartender Shift Manager
Buckley’s Pubs
Seattle, Washington
07.2021 - 07.2026
- Supported ownership with administrative and operational tasks. Managed scheduling, internal communication, and day to day problem solving.
- Managed staff schedules and coverage. Adjusted priorities to maintain efficient operations during high volume periods.
- Managed the back end of the POS system. Performed system updates, troubleshooting, reporting, and data maintenance.
- Assisted the bookkeeper with accounting and payroll. Maintained records and helped ensure accurate and timely processing.
- Managed inventory and trained new employees. Ensured staff followed company policies, procedures, and service standards.
Receptionist
Celsius Medical Spa
01.2024 - 07.2025
- Maintained provider calendars and appointment schedules. Handled changes, cancellations, and competing priorities to keep daily operations running smoothly.
- Served as a primary client contact while handling confidential information with professionalism and discretion.
- Prepared client documentation, maintained accurate records, and processed payments in accordance with established procedures.
- Supported daily administrative operations by anticipating scheduling needs, resolving issues, and communicating updates to providers and leadership.
Education
Associate of Arts -
North Seattle Community College
Seattle, WA 08.2025 - 08.2026
Skills
- Executive & Leadership Support
- Microsoft Suite
- Event Planning & Execution
- Calendar & Schedule Coordination
- Meeting & Logistics Coordination
- Multi Executive Prioritization
- Client & Stakeholder Communications
- Confidential Information Management
- Cross Functional Coordination
- Operational Planning & Follow Through
Certification
- Microsoft Administrative Assistant Career Essentials (2025)
- WA State Notary
- FINRA Series 7 & 66 License
Timeline
Associate of Arts -
North Seattle Community College
08.2025 - 08.2026
Client Relationship Specialist
Charles Schwab
01.2025 - Current
Receptionist
Celsius Medical Spa
01.2024 - 07.2025
Bartender Shift Manager
Buckley’s Pubs
07.2021 - 07.2026