Giselle Foote
Murrieta,CA
Summary
Dynamic and engaging Barista with proven expertise in beverage preparation and hospitality service, honed at Word of Life Bible Institute. Excelled in creating a positive customer environment, resolving complaints with professionalism, and training new staff, significantly improving sales. Skilled in time management and attention to detail, ensuring high levels of customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Barista
Word of Life Bible Institute
06.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Restaurant Busser
Maple Lawn Dairy And Restaurant
04.2023 - 05.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
- Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Temecula, CA03-2026
High School Diploma -
Athens High School
Athens, PA05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Order taking
- Decision-making
- Safe food handling
- Beverage preparation
- Excellent memory
- Menu memorization
- Hospitality service expertise
Timeline
Barista
Word of Life Bible Institute
06.2024 - 08.2024
Restaurant Busser
Maple Lawn Dairy And Restaurant
04.2023 - 05.2024
Cosmetology License - Cosmetology
Paul Mitchell The School
High School Diploma -
Athens High School
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