Giselle Gomez
Campbell,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
Work History
Medical Assistant
RAMBLC Pediatrics
02.2023 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Verified patient insurance coverage and collected required co-payments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant
Kyu Hyu Kim M.D Inc.
01.2022 - 01.2023
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Promoted preventive health measures through educational materials distribution aimed at maintaining children''s overall wellbeing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reduced errors by verifying medication dosages before administration as per physician orders.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Contributed to a safe environment by adhering to strict infection control protocols at all times.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed multi-line phone system and pleasantly greeted patients.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Vocational Degree -
Concorde Career College
North Hollywood, CA02.2022
High School Diploma -
North Hollywood Senior High School
North Hollywood, CA07.2020
Skills
- Healthcare Software Proficiency
- Patient Scheduling
- Coordinating Drug Refills
- Patient support
- Laboratory Specimen Collection
- Electronic Medical Records
- Examination Preparation
- Data Entry
- Medication Administration
- Electronic Charting
- Vital signs monitoring
- HIPAA Compliance
- Certified in CPR/AED
- Patient Care Coordination
Languages
English
Native or Bilingual
Timeline
Medical Assistant
RAMBLC Pediatrics
02.2023 - Current
Medical Assistant
Kyu Hyu Kim M.D Inc.
01.2022 - 01.2023
Vocational Degree -
Concorde Career College
High School Diploma -
North Hollywood Senior High School
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