Compassionate medical receptionist with a strong background in managing patient interactions and administrative support. Proficient in insurance processes and document management, aiming to improve patient flow and satisfaction in a healthcare setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist, NCT
Firm Foundations Healthcare Clinic
Liberty
03.2021 - Current
Managed patient check-ins and verification processes efficiently.
Processed insurance claims and verified coverage for patients.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Assisted nurses in rooming patients, taking vitals and medical information.
Processed referrals to specialist through the patients health insurance.
Operated and maintained X-ray equipment to obtain diagnostic images for interpretation by physicians.
Managed radiographic exposures while ensuring patient safety and comfort.
Receptionist
Lopez Tank Lining
Dayton
10.2019 - 03.2021
Streamlined filing system for important documents to facilitate easy retrieval.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Processed weekly payroll in Quickbooks and maintained employee time records including edits, corrections and adjustments.
Assisted project managers with upcoming projects as needed.
Substitute Teacher, K-5
Dayton Independent School District
Dayton
10.2017 - 10.2019
Implemented lesson plans to support diverse student learning needs.
Incorporated various teaching methods to engage all learners, such as hands-on activities or projects.
Collaborated with school administrators on instructional initiatives, policies and procedures.
Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
Sales Associate
Abercombie & Fitch
Humble
06.2017 - 01.2018
Executed floor moves, merchandising, display maintenance, and housekeeping to maintain organized and stocked sales areas.
Operated cash register, ensuring efficient transaction processing with accuracy.
Engaged customers in conversation to maximize store revenue and improve shopping experience.
Education
NCT -
X-ray Academy of Texas
Fort Worth, TX
07-2024
Associate of Science -
Lone Star College
Kingwood
05-2024
Skills
CPR
Vital Signs
Patient scheduling
Insurance verification
Document management
Referral processing
X-ray operation
Customer relationship management
Detail-oriented
Medical terminology
Friendly, positive attitude
Fluent in Spanish and English
HIPPA knowledge
Proficient in E-clinicalworks
Certification
BLS, Healthcare Provider: Adult, Child, and Infant CPR