Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic
Giselle Martinez

Giselle Martinez

Wichita,KS

Summary

As a hardworking employee, I possess exceptional customer service skills and excel in multitasking and time management. My dedication lies in providing each customer with an unparalleled positive experience that is truly unforgettable. With my willingness to go above-and-beyond on every occasion, I take pride in helping whomever it may be whenever they need me most - all while ensuring happiness within the workplace at every opportunity.

Overview

1
1
Certification

Work History

UPS

Workers
Wichita, KS
12.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Achieved cost-savings by developing functional solutions to problems.

Education

High School Diploma -

North High School
Wichita, KS
05-2023

Skills

  • Social Perceptiveness
  • Friendly, Positive Attitude
  • Planning
  • Project Planning
  • Quality Assurance
  • Remote Office Availability
  • Public Speaking
  • Analytical Thinking
  • Problem-Solving
  • Relationship Building

Languages

Spanish
Native/ Bilingual

Certification

  • My senior year, I received my certificate of appreciation from the Red Cross for giving my time to help save, lives by donating a minimum of three times while at North High school

September 30, 2023 I received a certificate of assistance for training at the cathedral of the immaculate conception.

  • June 10, 2021 I received my volunteer food handlers card in 2023 I earned a certificate of the global steal of biliteracy.
  • 2021. I received a certificate of completion on on track uncommon individual foundation.

Affiliations

  • During my senior year of high school, I took the initiative to participate in Market Day and created a business venture with some friends. In 2022, I discovered a passion for teaching and started by educating others on Sacraments - something that is crucially important within Catholicism. Starting with Confirmation classes for young adults, I then decided to teach younger kids about their first Communion; an incredibly rewarding experience which has been one of my highlights throughout this journey so far. My volunteering efforts extend beyond just education as well: being involved in several other projects including community service initiatives where we aimed at helping those impacted financially during the pandemic. Giving back through all means possible gives me purpose whether it's assisting somebody else or simply extending myself towards doing good work wherever it may be needed! 🩷

References

References available upon request.

Timeline

UPS

Workers
12.2023 - Current

High School Diploma -

North High School
Giselle Martinez