Sophia Herd

• Worked as line cook, cashier, and in back of house.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Worked well with teammates and accepted coaching from management team.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations

Manager for Reference: Michelle Zambrano- (970) 985-8049

• Assisted customers with sales orders, returns and exchanges.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built extensive product knowledge and recommended personalized solutions to customers.
• Kept merchandise organized with regular recovery work.
• Greeted, welcomed and offered immediate assistance to store customers
• Gift wrapped items for customers