Giselle Martinez-Santana
Brooklyn Center,MN
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Student Employee
Minneapolis Community & Technical College
08.2023 - Current
- Built positive relationships with both faculty and peers, contributing to an inclusive campus culture.
- Served as a reliable resource for both students and staff by sharing knowledge and expertise in a variety of subject areas.
- Worked efficiently to handle routine store needs and important tasks for special projects.
- Processed returns and exchanges purchased by customers to provide assurance and manage expectations.
- Addressed and resolved customer complaints to establish trust and increase loyalty.
Shift Leader
Sebastian Joe's
03.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Associate of Arts - Business
Minneapolis Community And Technical College
Minneapolis, MN05.2025
High School Diploma -
Brooklyn Center Early College Academy
Brooklyn Center, MN06.2023
Skills
- Friendly and Professional
- Work Planning and Prioritization
- Fluent in Spanish
- Teamwork and Collaboration
- Fast Learner
- Customer Service
- Problem-Solving
- Organized and Efficient
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Employee
Minneapolis Community & Technical College
08.2023 - Current
Shift Leader
Sebastian Joe's
03.2021 - Current
Associate of Arts - Business
Minneapolis Community And Technical College
High School Diploma -
Brooklyn Center Early College Academy
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