Giselle Mendoza
Plant City
Summary
Caring Host Assistant organized in maintaining classroom spaces and supervising groups. Learns quickly and confidently uses technology to assist with communications, recordkeeping and small group instruction. Results-driven and motivated Licensed Insurance Agent with 3+ years experience in exceeding sales goals, managing multiple tasks simultaneously and meeting tight deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Services Associate
Tampa General Hospital
01.2025 - Current
- Delivered exceptional patient and visitor service, ensuring a welcoming environment at all times.
- Assisted in navigating hospital facilities, providing directions and information to enhance patient experience.
- Collaborated with healthcare teams to address inquiries and resolve concerns promptly and effectively.
Licensed Insurance Agent
KJV Insurance
02.2023 - Current
- Manage sales processes by generating leads, effectively presenting different plan options to prospects, resolving client queries to exceed sales targets consistently
- Create relationships with different people in the community in different roles in order to create and effectively carry out events to generate leads
- Consistently follow up with clients by carrying out calls in a 3-30-60 day format this assists with client retention
Insurance Sales Agent
Family Focus Insurance Solutions
08.2021 - 01.2023
- Manage sales processes by generating leads, effectively presenting different plan options to prospects, resolving client queries to exceed sales targets consistently
- Create relationships with different people in the community in different roles in order to create and effectively carry out events to generate leads
- Consistently follow up with clients by carrying out calls in a 3-30-60 day format this assists with client retention
HOST Assistant
Hillsborough County Schools
08.2019 - 06.2021
- Carried out day to day duties accurately and efficiently
- Developed project plans by creating project timelines, coordinating schedules, and setting deadlines ensuring projects were completed within time constraints
- Arranged and organized classroom desks, chairs and supplies
- Enforced rules and instructions to maintain discipline
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Associates of Criminal Justice -
Hillsborough Community College
Plant City, FL05.2021
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL05-2023
Skills
- Attention to Detail
- Warm and Welcoming
- Personable and Friendly
- Flexible and Adaptable
- Self-Motivated
- Reliable and Trustworthy
- Creative Problem Solving
- Service-Oriented
- Highly Organized
- Critical Thinking
- Listening skills
- Hospitality services
Certification
Licensed 2-15 Insurance Agent
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Guest Services Associate
Tampa General Hospital
01.2025 - Current
Licensed Insurance Agent
KJV Insurance
02.2023 - Current
Insurance Sales Agent
Family Focus Insurance Solutions
08.2021 - 01.2023
HOST Assistant
Hillsborough County Schools
08.2019 - 06.2021
Associates of Criminal Justice -
Hillsborough Community College
Bachelor of Science - Criminal Justice
University of Central Florida
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