Gabriel Castillo
Miramar,FL
Overview
7
7
years of professional experience
Work History
Guest Services Associate
The Bass Museum
10.2022 - Current
- Greets customers with a smile and provide friendly, knowledgeable service.
- Provide and maintain accurate information about the museum, exhibits, programs, and services.
- Manage multiple tasks simultaneously and completed all assigned duties each shift.
- Monitor guests for compliance with safety and security protocols, raising any issue with security.
- Provide customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Coordinated museum tours to share museum exhibition expertise with general public.
Gallery Attendant
Museum Of Art And Design
10.2021 - 06.2022
- Facilitated good gallery visitor flow to enhance viewing experiences and minimize accident potential.
- Performed regular upkeep and maintenance of gallery.
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Assisted in organization and preservation of digital archival material.
- Assisted in handling artwork from private collection.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
Part Time Recruitment Specialist
Broward College
06.2021 - 10.2021
- Performed student outreach, follow-up, and communication for recruitment and engagement.
- Developed marketing and recruitment materials such as flyers and brochures.
- Assisted with overseeing incoming and outgoing project documentation, project tracking, and ensured for appropriate follow up.
Part Time Administrative Specialist
Broward College
09.2019 - 06.2021
- Developed marketing and recruitment materials such as flyers and brochures.
- Assisted in the coordination, planning and execution of campus events.
- Assisted in tracking event data and generating data reports.
- Assisted Director of Cultural Affairs with day-to -day tasks.
- Generated vendor/artist documents such as contracts, statements of work, quotes and invoices.
Studio Intern
L. Mercado Studios
05.2019 - 01.2020
- Monitored studio and gallery space and performed opening and closing procedures.
- Prepped and maintained gallery space for shows.
- Fulfilled customer reservations and sold artwork.
Part Time Usher/Cashier
Museum Of Discovery And Science
06.2019 - 09.2019
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained clean and organized venue to create pleasant experience for guests.
- Worked with other staff members to facilitate smooth flow of operations.
Work Study Student
Broward College
01.2017 - 05.2019
- Interacted with visitor by phone, email, or in-person to provide information.
- Front-desk reception, light filing, scanning, and copying and management of department mailbox.
- Assisted in creation of promotional material for campus and department events.
- Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels
- Assisted in set-up and execution of campus events.
- Maintained, cleaned, and prepped art gallery for events/receptions.
- Managed packing, shipping and receiving of gallery art and other mail and packages.
Copy and Print Specialist
Office Depot
07.2016 - 01.2017
- Assessed customer needs to deliver satisfactory experiences.
- Incorporated selling skills and product and service knowledge to meet customer needs.
- Completed complex customer orders accurately and within quoted time limit.
Education
Bachelor of Arts - Art
Florida International University
Miami, FL05.2024
Associate of Arts - Graphic Design
Broward College
Pembroke Pines, FL05.2019
Skills
- Time Management
- Attention to Detail
- MS Office
- Adaptability
- Adobe Creative Cloud Proficiency
- Collaborative
Timeline
Guest Services Associate
The Bass Museum
10.2022 - Current
Gallery Attendant
Museum Of Art And Design
10.2021 - 06.2022
Part Time Recruitment Specialist
Broward College
06.2021 - 10.2021
Part Time Administrative Specialist
Broward College
09.2019 - 06.2021
Part Time Usher/Cashier
Museum Of Discovery And Science
06.2019 - 09.2019
Studio Intern
L. Mercado Studios
05.2019 - 01.2020
Work Study Student
Broward College
01.2017 - 05.2019
Copy and Print Specialist
Office Depot
07.2016 - 01.2017
Bachelor of Arts - Art
Florida International University
Associate of Arts - Graphic Design
Broward College
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